What are the responsibilities and job description for the Customer Service position at Bonura Building?
Job Overview:
As a Customer Service at our architecture company, you will be the primary point of contact for clients, ensuring a seamless and positive experience throughout their journey with us. You will play a crucial role in maintaining client satisfaction, addressing inquiries, and providing support for our architectural services.
Responsibilities:
- Serve as the first point of contact for clients via phone, email, or in-person.
- Respond promptly to client inquiries regarding project updates, services, and general information.
- Maintain clear and professional communication to build trust and rapport with clients.
- Assist clients with understanding architectural processes, timelines, and deliverables.
- Proactively seek feedback from clients to improve service quality.
Qualifications:
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Basic computer skills.
- Ability to remain calm and professional under pressure.
- A positive attitude and a passion for helping others.
Job Types: Full-time, Part-time
Pay: $22.19 - $25.76 per hour
Expected hours: 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
Work Location: Remote
Salary : $22 - $26
