What are the responsibilities and job description for the Customer Service position at RemX?
Our client in the Hayward area is seeking a dedicated Service Advisor to join their team. This is an excellent opportunity for a professional looking to grow within a reputable company. If you're passionate about customer service and have experience in the automotive or service industry, apply today to connect with a recruiter.
Responsibilities:
- Prepare repair orders for customers, ensuring accuracy and completeness.
- Keep customers informed by providing timely updates on the status of repairs and associated costs.
- Administer warranty claims and ensure proper documentation and follow-up.
- Deliver exceptional customer service by addressing customer inquiries and concerns.
- Maintain clear communication between customers and service technicians.
Qualifications:
- Previous experience in a service advisor or customer-facing role (automotive experience is a plus).
- Strong organizational and communication skills.
- Ability to manage multiple tasks simultaneously while providing excellent customer service.
- Detail-oriented with a focus on accuracy and efficiency.
- Ability to work in a fast-paced environment.
Why Join Us?
- Opportunity for growth within a stable and supportive environment.
- Competitive compensation and benefits package.
- Work with a collaborative team that values dedication and customer satisfaction.
If you’re looking for a rewarding career and a chance to grow, we want to hear from you!
Salary : $28
