What are the responsibilities and job description for the Customer Service position at Catholic Funeral & Cemetery Services?
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Customer Service - Funeral Assistant
Location: Holy Sepulchre Cemetery & Funeral Center - Hayward, CA
Opportunity for Promotions!
Our Funeral Assistant provides support to the Family Service Directors (Funeral Directors) before, during, and after Funeral Services. This includes ensuring the highest standards for family service by greeting arriving families, being attentive to family needs during the service, and being watchful for the safety of families. You will maintain the service environment, set-up services and supplies, place signage to direct families, maintain cleanliness in gathering and other family facing areas, and other items as directed by the Family Service Director.
Funeral Assistants are part time and work varied shifts.
Benefits
- Hourly: $17.50
- Flexible weekly work schedule
Requirements
- High school diploma or GED required
- 1-2 years customer service including direct contact with the public
Qualifications
- Must be at least 25 years of age (Insurance purposes)
- Must possess a valid California Driver’s License and proof of insurance
- Knowledge of modern office methods and technologies
- Good oral and written communication and interpersonal skills
- Comfortable viewing deceased persons
- Able to work a flexible schedule
- Evening and some weekend work required
- Bilingual a plus
Physical Requirements
- Physical agility is required: sitting, standing, walking, bending legs and spine
- Ability to regularly lift or move up to 50 pounds
Get to know us…
Catholic Funeral & Cemetery Services (CFCS) partners with Catholic Dioceses across the U.S. in the operation of their cemeteries. We are founded in faith and provide a vibrant community for employees and families we serve. We’ve been doing this for 20 years and have developed tools to help each person grow in their role, in the industry, and in service to families.
The work we do is founded in our Core Values–Share the Journey, Serve with Care, and Make It Happen www.cfcsmission.org https://www.ncregister.com/blog/finding-solace-in-a-cemetery
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