What are the responsibilities and job description for the Intake Specialist position at Boohoff Law?
Boohoff Law is looking for an Intake Specialist who is a team player.
As an Intake Specialist you will be the first initial contact with potential clients who. A heart to help our community sets us aside from the rest and we are here to help people in need.
Some job duties include:
As an Intake Specialist you will be the first initial contact with potential clients who. A heart to help our community sets us aside from the rest and we are here to help people in need.
Some job duties include:
- Handle all incoming calls, emails, chats, and texts from potential clients promptly and professionally. Gather necessary information quickly and accurately to facilitate the intake process.
- Ensure every inquiry receives a timely response and no lead goes unanswered. Actively track and follow up with potential clients.
- Accurately input client information into our database, ensuring all records are up-to-date and easily accessible for the legal team.
- Assess potential clients through structured intake questions to determine case viability and alignment with the firm’s practice areas. Conduct conflict checks to ensure there are no conflicts of interest before proceeding with consultations.
Qualifications we are looking for:
- Customer service is top priority, excellent phone skills and sales experience is a must.
- Proactive and driven. One who takes initiative, actively pursues leads, and moves quickly to convert inquiries into client sign-ups.
- Excellent computer skills a must. Must be able to accurately type while someone is relaying information.
- Bilingual is a plus.
Boohoff Law Offers:
- A competitive salary.
- Full benefit package to include Health, Dental, Vision, Life, and supplemental insurance.
- PTO.
- Holidays.
- A positive work environment!
About Boohoff Law:
Boohoff Law, P.A. is a skilled law firm that is dedicated to assisting those who have suffered injuries due to the negligence of others. If you have been injured in an accident due to the negligence of another then you may be entitled to collect monetary compensation for your injuries. You must be able to prove that the other person acted negligently and that their negligence was a proximate cause for your injuries. It is important that you have skilled legal assistance on your side in this process and attorney Boohoff from our firm is just the lawyer for you.
