What are the responsibilities and job description for the Call Center Manager position at Bookman Consulting?
Our client is a lead-generation and intake company supporting the professional legal industry. They’re looking to hire a Call Center Manager based in Las Vegas. This is a fun, growing company that has a family/team-centered culture.
Call Center Manager (On-site in Las Vegas):
- Must have experience in call center facilities (or similar industry)
- Must have excellent communication skills
- Must have experience dealing with customers and trouble-shooting issues
- Must have experience helping to manage or supervise others in a call center
- Proficiency with autodial systems such as Five9, or Vici is highly desirable
- Salary likely between $70-$80k benefits, and PTO
The atmosphere is a true team environment with everybody chipping in, no prima donnas. This is a great role for somebody who enjoys longevity and stability with their employer, along with plenty of opportunity to grow. This company truly believes in investing in their people, and retaining talent for many years. Stability is huge here!!
Salary : $70,000 - $80,000
