What are the responsibilities and job description for the Quality Assurance Business Analyst position at Books A Million?
IT PMO Quality Assurance Analyst Job Description
Quality Assurance Analyst
Own Quality. Improve Processes. Make an Impact.
Are you detail-oriented, analytical, and eager to launch a career in Quality Assurance? We’re looking for a Quality Assurance Analyst who is ready to ensure system functionality, performance, and business success. You’ll play a key role in testing software, identifying issues, and improving processes—helping to ensure that every release meets high standards.
This isn’t just about checking boxes—it’s about understanding how things work, spotting inefficiencies, and helping make things better. You’ll work closely with both business and technical teams to test, validate, and support key systems. If you’re curious, organized, and excited to grow in QA, business analysis, or product development, we want to hear from you!
What You’ll Do
Quality Assurance & Testing
This is more than a QA job—it’s a chance to learn, grow, and make an impact in technology, business, and product development. You’ll gain valuable experience working across teams, testing real systems, and improving processes. Whether you want to specialize in QA, business analysis, or product management, this role will set you on the right path.
If you’re ready to own quality, analyze impact, and help shape better solutions, apply now!
Quality Assurance Analyst
Own Quality. Improve Processes. Make an Impact.
Are you detail-oriented, analytical, and eager to launch a career in Quality Assurance? We’re looking for a Quality Assurance Analyst who is ready to ensure system functionality, performance, and business success. You’ll play a key role in testing software, identifying issues, and improving processes—helping to ensure that every release meets high standards.
This isn’t just about checking boxes—it’s about understanding how things work, spotting inefficiencies, and helping make things better. You’ll work closely with both business and technical teams to test, validate, and support key systems. If you’re curious, organized, and excited to grow in QA, business analysis, or product development, we want to hear from you!
What You’ll Do
Quality Assurance & Testing
- Learn and apply QA best practices to test new software features and updates.
- Execute manual and automated tests to check system functionality and performance.
- Identify, document, and track bugs and defects, ensuring they are reported clearly.
- Perform regression testing to ensure that fixes and new updates don’t break existing functionality.
- Work with developers and business teams to troubleshoot issues and validate solutions.
- Assist in gathering, analyzing, and documenting business requirements.
- Identify potential process improvements to increase efficiency and quality.
- Participate in User Acceptance Testing (UAT) to ensure systems meet business needs before deployment.
- Help maintain QA documentation, including test cases, system changes, and process workflows.
- Work closely with developers, product managers, and business analysts to understand system requirements.
- Translate technical issues into clear, easy-to-understand reports for stakeholders.
- Assist with end-user training and onboarding for new system features.
- Provide insights and recommendations to support better product and process decisions.
- Strong attention to detail and ability to spot issues.
- Analytical mindset—you like solving problems and improving processes.
- Interest in technology, business analysis, or software development.
- Basic knowledge of QA principles, testing tools, or defect tracking systems (nice to have but not required).
- Understanding of software development lifecycles and how systems work (training will be provided).
- Strong communication skills—you can explain issues clearly and work well with different teams.
- Proficiency in Excel, SQL, or basic scripting languages is a plus but not required.
- Bachelor’s degree in Business, IT, Computer Science, or a related field is preferred but not required.
This is more than a QA job—it’s a chance to learn, grow, and make an impact in technology, business, and product development. You’ll gain valuable experience working across teams, testing real systems, and improving processes. Whether you want to specialize in QA, business analysis, or product management, this role will set you on the right path.
If you’re ready to own quality, analyze impact, and help shape better solutions, apply now!
