What are the responsibilities and job description for the Children's Bookstore Manager position at Books Of Wonder?
Books of Wonder Store Manager
Books of Wonder is looking for a customer service oriented, sales-driven booklover with extensive knowledge of children’s books to manage our retail store.
Books of Wonder is New York City’s largest and oldest independent children’s bookstore, featuring a carefully curated selection of both new and antique children’s books, as well as a gallery of original art and prints from children’s books.
The Store Manager’s key responsibilities include:
- Overseeing employees and the day-to-day functions of the bookstore, while ensuring Books of Wonder delivers a friendly, memorable customer experience enhanced by our staff’s in-depth knowledge of children books and ability to provide excellent recommendations tailored to each customer.
- Putting customer service in the forefront and not only leading by example, but also ensuring that employees are equipped with all the tools, training, and skills they need to perform their jobs.
- Collaborating with fellow members of the managerial team while directly supervising all sales floor staff and facilitating their ability to complete tasks in their various roles. The Store Manager should work alongside their staff, performing bookseller duties as necessary.
- Working with all departments to help manage the flow of books, merchandise, and information, including but not limited to the Ecommerce, Buying, Receiving, Events, and Marketing departments. Working with other departments can include but is not limited to sharing and facilitating training of staff across departments and ensuring that the store is actively participating in Books of Wonder's virtual presence on social media.
- Directing, training, and setting the tone for store merchandising and displays, while ensuring that store shelves are always clean and well-organized.
- Overseeing setup, execution, and staffing for both in-store and off-site events, as well as liaising with authors, illustrators, publishers, and the local community, including schools and libraries.
Store manager should be present on the sales floor as much as necessary for customer service, staff supervision, and troubleshooting, as well as spend administrative time off the sales floor for projects and meetings. Store Manager must provide clear, consistent communication both in person and via email and apps, assigning projects to staff and delegating sales floor projects that are needed by other departments.
The Store Manager also coordinates with the Owners, Ecommerce Manager, and Office Manager to maintain effective communication and consistency. The Store Manager liaises with the Office Manager on intake and training of new employees.
Qualifications:
• At least 3 years of management experience (bookstore experience preferable but not required).
• Firm knowledge of retail systems, retail operations, and HR practices.
• Excellent organizational, delegation, and supervisory skills.
• Good teambuilding skills.
• Effective communicator.
• Upbeat, friendly, and courteous style.
• Knowledge and passion for children’s and YA books.
Schedule: Five days/ 40 hours per week on specified days, including store shifts and administrative time
Compensation: This is a salaried position with a starting rate of $45,000 - $50,000, plus bonus, paid holidays, paid vacation, employee discount, paid sick leave, etc.
We strongly encourage candidates of diverse backgrounds to apply, including Black, Indigenous, and People of Color, and LGBTQ individuals.
Books of Wonder is an equal opportunity employer committed to fostering a work environment based in mutual respect and inclusion. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, gender, sexual orientation, or any other status protected under federal, state, or local law. Applicants from underrepresented backgrounds are highly encouraged to apply.
To apply, please send your resume with cover letter to job@booksofwonder.com
PLEASE NOTE: Your cover letter must specifically discuss your interest in children's books and experience with retail management. Any resume submitted without such a cover letter will not be considered.
Salary : $45,000 - $50,000