Assistant Aquatics Manager

The Assistant Park Manager I is responsible for overseeing all operations, ensuring an efficient and profitable operation by performing the following duties personally and through subordinate staff.

• Accomplish Park objectives by managing staff; planning and evaluating Park activities.
• Ensure a safe and secure work environment. Continually promote safety with the team.
• Assist Park Manager with monitoring inventory and controlling expenses.
• Ensure labor controls are adhered to by utilizing labor templates.
• Ensure Company Guest service standards are being adhered to; analyze and resolve quality and Guest service concerns and recommend improvements.
• Assist Park Manager in execution of promotion and upselling to increase sales and overall revenue.
• Assist in development of staff for more responsibility or internal promotability.
• Assist with recruiting, selecting, orienting, and training Team Members, following Company policies, procedures, and guidelines.
• Ensure opening and closing procedures are adhered to.
• Contribute to building a positive Team atmosphere.
• Show respect and sensitivity for cultural differences; promote a harassment-free environment.
• Follow Company policies and procedures; ensure Team Members do so as well.
• Look for ways to improve operations and promote the ultimate Guest experience.
• Represent the Company in a professional manner when conducting business on or off property.
• Other duties as assigned.

For Gated Parks:

• Ensure all Lifeguard training is performed under the StarGuard Elite program, successfully master the program and ensure strict compliance to program standards.
• Adhere to State, Local and Federal Regulations for Aquatic Recreation Facilities.
• Ensure all Lifeguard and Attraction team members are trained in proper ride operations.
• Ensure all Lifeguard and Attraction team members are trained in Emergency Action Plan procedures.
• Maintain aquatics daily logs and continual training documentation.
• Ensure guest and team member injuries are treated and proper documentation is completed.
• Ensure all life safety equipment is maintained in proper working order.

QUALIFICATIONS AND REQUIREMENTS

• High school diploma or equivalent.
• At least 3-4 years in a supervisory/management role.
• At least 3-4 years hospitality experience.
• Experience managing labor costs and P&L.
• Detail oriented with the capability to oversee all aspects of the business in a fast-paced environment.
• Ability to work under pressure amid distractions and interruptions.
• Problem solving and decision-making skills.
• Excellent written and verbal communication skills.
• Proficiency with MS Office software.
• Proficiency in English.

• Other Qualifications Preferred or Once Hired:

• Successful completion of TIPS certification.
• Successful completion of ServSafe certification.
• Successful completion of CPR/AED/First Aid certification.
• Be trained on all Park positions and act as trainer for any position

For Gated Parks:

• Successful completion of Pool Director Certification
• Successful completion of Certified Pool Operator or equivalent

PHYSICAL REQUIREMENTS

• Ability to perform the essential job functions safely and successfully.
• Ability to withstand a variety of indoor and outdoor environmental conditions.
• Ability to work days, nights, weekends, holidays as required.