What are the responsibilities and job description for the Facility Manager position at Boon Sports Management?
Overview
The Wex Facility Manager is responsible for overseeing the daily operations of the facility, ensuring a safe, enjoyable, and efficient environment for guests and staff. This role requires strong leadership skills and a background in hospitality or event management. The ideal candidate will have experience in managing staff, handling cash transactions, ice rink maintenance, and providing exceptional guest services in a dynamic setting.
Duties
- Manage all aspects of facility operations, including staffing, scheduling, and event coordination.
- Oversee cash handling procedures to ensure accuracy and security during events.
- Provide leadership and guidance to the team, fostering a positive work environment.
- Handle guest services inquiries and resolve any issues that arise during events.
- Coordinate with event planners and vendors to ensure seamless execution of events.
- Prepare reports on operational performance, including attendance and revenue metrics.
- Assist in training new staff members in hospitality standards and operational procedures.
- Ensure compliance with health and safety regulations within the auditorium.
Qualifications
- Previous experience in a management role within a recreational or similar venue is preferred.
- Ice rink maintenance skills & experience.
- Strong cash handling skills with attention to detail.
- Proven ability to manage shifts effectively while maintaining high standards of guest service.
- Proficient report writing skills for documenting operational activities and performance metrics.
- Experience in events management is a plus, with the ability to coordinate multiple events simultaneously.
- Strong leadership qualities with the ability to motivate and guide a team.
- Exceptional interpersonal skills to engage with guests and staff alike.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
Schedule:
- Weekends as needed
Experience:
- Management: 2 years (Required)
Location:
- Cadillac, MI 49601 (Preferred)
Ability to Commute:
- Cadillac, MI 49601 (Required)
Ability to Relocate:
- Cadillac, MI 49601: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $23