What are the responsibilities and job description for the Transport Drvr Tier 1 position at Borden Dairy?
Overview
This role is reserved for the specialized group of Class A/Transport drivers whose responsibilities require a higher degree of physical activities and customer service focus. Any job openings are made available to internal candidates only. If an opening cannot be filled internally, the role would be opened up to external candidates.
Qualifications
Education/Experience:
- One year verifiable experience driving Class A commercial vehicle preferred.
- Experience in food/beverage product delivery and customer service preferred.
Other Functions:
- Ability to read, write, perform basic mathematical calculations, and accurately record data required.
- Must be willing to work overtime, weekends, holidays, and varying shifts, as required.
- Must be able to frequently stand, walk, kneel, reach, climb, pull, and bend.
- Must be able to routinely lift over 60 pounds and push/pull up to 300 pounds with a hand-held hook.
- Must be able to work independently.
- Excellent customer service, verbal and written communication skills required.
- Must be organized and detail oriented.
Certificates, Licenses, Registrations:
- Must have Class A commercial driver’s license with Air Brake endorsement (must also possess a valid Medical Examiner’s Certificate in accordance with FMCSA Part 391.41 prior to operating a commercial motor vehicle for the Company).
Supervisory Responsibility: None
Working Conditions:
- Must be able to work in hot and cold climates, both indoors and outdoors and on refrigerated trucks.
Responsibilities
- Safely load, unload, and deliver products at each account.
- Drive truck over established route to deliver, stock, and stage product at customer locations.
- Set up merchandise and sales promotion displays and deliver promotional material to customers.
- Verify shipment accuracy and saleable condition of product.
- Resolve discrepancies and customer complaints.
- Collect empty containers, rejected, or unsold merchandise for return.
- Complete daily inventory, orders, delivery invoices, and proof of delivery as required.
- Perform Motor Vehicle Inspections on truck to conform to DOT regulations and company policy and assist with routine maintenance on truck.
- Exhibit courteousness toward customers, work cooperatively with co-workers and supervisors, maintain neat appearance, and follow established policies and direction of management.
- Maintain vehicle and hours of service logs as required by DOT.
- Maintain reliable attendance and consistent work hours.
- Must be able to operate a handheld computer.
- Must be able to operate a powered lift truck (pallet jack).
