Transport Manager

Borealis Basecamp

Transport Manager

About Borealis Basecamp

Borealis Basecamp is a northern lights-focused adventure resort in Fairbanks, AK. We provide a unique experience with domed igloo-shaped rooms, with a clear ceiling for viewing the aurora from the comfort of your room. We provide extensive on-site activities, including snow machine tours, dog sledding, reindeer adventures, and helicopter tours. In addition to hotel guests, we offer day tours from Fairbanks through our Basecamp Adventures brand.

Borealis Basecamp is part of Stellar Collection, a group of leading travel and tourism companies in Alaska. One of our sister companies is Alaska Private Touring, which provides custom guided private multi-day tours across Alaska. During the summer, Borealis Basecamp provides transportation services for Alaska Private Touring.

All brands under Stellar Collection share a purpose of creating lifelong memories. We are driven by a passion for sharing the wonder of Alaska with our guests and delivering outstanding customer experiences. We look for opportunities to exceed expectations and provide our guests with memories that they will tell their friends and family about and remember for the rest of their lives.

Position Description

Borealis Basecamp is growing rapidly and we are seeking a Transport Manager to lead all aspects of transportation and fleet management. This position will report to the General Manager and is a key part of our leadership team.

We are looking for a dedicated, friendly, energetic person who enjoys interacting with guests. The transportation manager will be responsible for getting guests to and from Basecamp, managing day tours through Basecamp Adventures, and managing driver guides for multi-day tours through Alaska Private Touring. We are looking for someone who excels at solving problems and wants to grow with us as a company.

Job Title: Transport Manager

Primary Location

Winter (August - April): Fairbanks, AK

Summer (May - August): Anchorage, AK - remote

Manager Duties: Fairbanks

Shuttle service to and from Borealis Basecamp

Transport supplies to and from Basecamp and Fairbanks,

Expediting needed items for Basecamp operations

Order pickup and delivery by department

Provide Day Tour Services and Oversee Operations

Arctic Circle, City Tour, Aurora Viewing, Chena Hot Springs, Denali

Oversee daily vehicle checks, maintenance on fleet

Hiring/Terminations

Oversee DOT For Hire operations of less than 10GVWR vehicles

Driver scheduling

Departmental Inventory

Navigate our IT systems

Flybook

Microsoft Teams

ADP

MaintainX

Maintain standards of Borealis Basecamp

Care of fleet

Cleanliness of fleet

Other duties as assigned

Manager Duties: Anchorage

· Manage multi-day driver guide schedule

· Provide training courses for summer driver guides serving southcentral and interior Alaska

· Maintain housing plan for summer seasonal drivers

· Oversee maintenance of fleet and luggage trailers

· Other duties as assigned

Desired Experience and Qualifications

· Ability to train and staff to Borealis Basecamp standards

· Ability to follow policies/procedures set by Borealis Basecamp

· Working knowledge of routine vehicle maintenance and basic fleet diagnostics

· Professional demeanor

· Time management skills

· Strong communication skills and ability to hold crucial conversations

· Alignment with the core values of Borealis Basecamp (listed below)

· Ability to lift, rotate and place 50lbs

· Clean driving record (5 years).

· Ability to negotiate uneven terrain in low light.

Compensation

Salary: $78,000

Benefits:

· PTO

· Medical

· Enjoy the activities that Borealis Basecamp has to offer

· Last minute stay in basecamp accommodations – 2 per year

· Company phone and computer

Bonus:

Transport manager will be eligible to receive an annual bonus (each a “Bonus”) in an amount equal to up to ten percent (10%) of Managers then-current Base Salary, subject to withholdings and deductions as required or permitted by law. Bonus shall be paid twice annually, with each payment up to 5% of then-current Base Salary. The amount of each Bonus, if any, shall be determined at the discretion of Borealis on the basis of the financial performance of Borealis, achievement of goals, and other operating metrics determined by the President of Borealis. Manager shall receive each Bonus that is awarded at the discretion of Borealis at the first regular payroll date that falls after either May 15 or December 15, as the case may be (each a “Bonus Payment Date”).

Borealis Basecamp Core Values

· Safety - Safety is our #1 priority. We do not compromise when it comes to ensuring the safety of our employees and guests.

· Hospitality - Hospitality is more than customer service; it’s about building genuine connections that make guests feel valued and welcomed.

· Continuous Improvement - Continuous improvement means getting a little better every day in everything we do.

· Earn Trust - we honor commitments to each other, communicate openly and honestly, and treat each other with respect.

· Teamwork - We share responsibility—everyone does everything here, and there is no such thing as “that is not my job.”

· Think Outside the Box with Yankee Ingenuity – Working with limited resources in a remote setting, we often have to ‘make-do’ and think outside the box to accomplish tasks that would be simple or easy elsewhere.

Job Type: Full-time

Pay: $78,000.00 per year

Benefits:

• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift

Ability to Commute:

• Fairbanks, AK 99701 (Required)

Ability to Relocate:

• Fairbanks, AK 99701: Relocate before starting work (Required)

Work Location: In person

Salary : $78,000