What are the responsibilities and job description for the Sr Sales Operations Analyst Hybrid position at Bosch Group?
Responsible for north American customer master data & governance function to closely align with Bosch global governance principles & guidelines.
Ensure customer data maintenance by support teams for accuracy completeness & consistency.
Regularly audit & cleanse data to resolve discrepancy & standardize data fields across systems.
Collaborate with departments (e.g. sales customer service finance IT) to understand master data requirements & align customer data with business processes.
Generate reports & perform data analysis to provide insights on customer data quality& trends to support decision making.
Investigate & resolve data related issues working closely with IT & business users to address root cause.
Responsible for contract management. Reviewing contracts requirements for completeness signatory compliance accuracy and feasibility. Also maintain contracts to appropriately track the status of agreements.
Collaborate with internal teams & business functions to ensure the contract accurately reflects the needs and expectations of internal / external clients.
Manage the setup monitor & maintain rebate agreement within relevant systems ensuring accurate terms conditions & calculations.
Analyze customer incentive program data to identify trend verify & reconcile rebate accruals as needed. Generate reports on channel partner incentive calculation & rebate performance to support financial & sales planning.
Engaging with business sponsors operational teams and specialists to execute incentive program payments including but not limited to rebates 3rd party commission coop invoice payments & credits.
Collaborate with sales team to clarify rebate terms & conditions. Analyzes all claims and reconcile according to contracting policies and procedures.
Identify opportunities for improving process implement enhancements & streamline processes to increase efficiency & quality.
Ensure compliance with internal controls company policy governance policies industry regulations & maintain documentation for audit purpose.
Provide consultancy to drive system / process integration and optimizations with customers in North America.
Create & maintain documentation of processes workflows & business rules for reference & training purpose.
Qualifications :
Bachelors degree in business finance information systems or similar qualification required.
Minimum of 5 years experience in business / sales operations and / or customer data management roles
Experience with data analysis finance accounting & enterprise systems (e.g SAPCRM)
Excellent MS office skills (PowerPoint Excel Word data visualization tools).
SAP experience strongly preferred. Strong SAP BW and reporting capabilities
Strong attention to detail organization and time management skills.
Business acumen with strong statistical & analytical skills
Strong process improvement facilitation critical thinking and problem solving skills
Expertise in sales operations system modules system interactions & dependencies process flows system integration patterns.
Demonstrated experience in gathering data structuring analysis synthesizing results and presenting conclusions and recommendations.
Additional Information :
Comprehensive Benefit Offering All benefits are effective DAY 1!
Medical Dental & Vision
Life and Supplement Life
Long and Short Term Disability (after 30 days)
Paid Time Off & Holidays
401K with generous company match
In addition to 401K additional retirement benefit 100% company paid
Annual bonuses
Tuition Assistance
Paid Volunteer Time
Associate Discounts on Bosch products like home appliances powertools thermal products like tankless water heaters and more
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization not available.
All your information will be kept confidential according to EEO guidelines.
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