What are the responsibilities and job description for the Sr. Sales Operations Analyst (Hybrid) position at Bosch?
Job Description
- Responsible for north American customer master data & governance function to closely align with Bosch global governance principles & guidelines.
- Ensure customer data maintenance by support teams for accuracy, completeness & consistency.
- Regularly audit & cleanse data to resolve discrepancy & standardize data fields across systems.
- Collaborate with departments ( sales, customer service finance, IT) to understand master data requirements & align customer data with business processes.
- Generate reports & perform data analysis to provide insights on customer data quality& trends to support decision making.
- Investigate & resolve data related issues working closely with IT & business users to address root cause.
- Responsible for contract management. Reviewing contracts requirements for completeness, signatory compliance, accuracy, and feasibility. Also maintain contracts to appropriately track the status of agreements.
- Collaborate with internal teams & business functions to ensure the contract accurately reflects the needs and expectations of internal / external clients.
- Manage the setup, monitor & maintain rebate agreement within relevant systems, ensuring accurate terms, conditions & calculations.
- Analyze customer incentive program data to identify trend, verify & reconcile rebate accruals as needed. Generate reports on channel partner incentive calculation & rebate performance to support financial & sales planning.
- Engaging with business sponsors, operational teams, and specialists to execute incentive program payments including but not limited to rebates, 3rd party commission, co-op, invoice payments & credits.
- Collaborate with sales team to clarify rebate terms & conditions. Analyzes all claims and reconcile according to contracting policies and procedures.
- Identify opportunities for improving process, implement enhancements & streamline processes to increase efficiency & quality.
- Ensure compliance with internal controls, company policy, governance policies, industry regulations & maintain documentation for audit purpose.
- Provide consultancy to drive system / process integration and optimizations with customers in North America.
- Create & maintain documentation of processes, workflows & business rules for reference & training purpose.
Qualifications
Additional Information
Comprehensive Benefit Offering – All benefits are effective DAY 1!
Indefinite work authorized individuals only. Future sponsorship for work authorization not available.
All your information will be kept confidential according to EEO guidelines.
