Sales Associate/Customer Service

Sales Associate Role at Bosselman Pump & Pantry

The Sales Associate is a key position that requires serving customers in a professional, quick, and courteous manner while adhering to all food handling guidelines.

Bosselman Pump & Pantry offers a range of benefits, including employee discounts on food and fuel, vacation after six months, 401K matching contributions, health, dental, and vision insurance, short and long-term disability insurance, life insurance, and more.

• Employee discounts on food and fuel
• Vacation after six months
• 401K and matching contributions
• Health, dental, and vision insurance
• Short and long-term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with PayActiv (access to earned but not yet paid wages)

Responsibilities:

• Arrive at work in a clean and proper uniform, and be clean and neat in appearance.
• Greet customers in a friendly manner. Understand all functions of the POS system.
• Make change properly.
• Be proficient in opening and closing a shift, including completing all paperwork.
• Use credit card equipment.
• Process all sales quickly and accurately.
• Insure all items are properly stocked and priced correctly.
• Read and follow directions.
• Check in vendor delivery.
• Assist in ordering.
• Understand fuel inventory reports.
• Clean and sanitize equipment and perform simple maintenance.
• Keep store neat and clean, inside and outside.
• Recognize problems and report them to management.
• Project a positive attitude.
• Responsible for all aspects of food operations and handling/storage of product. Complies with all food handling guidelines to meet or exceed state/federal regulations.
• Ensure a clean and healthy food service environment for our customers and associates by following proper cooking procedures and temperature holding temps.
• Ensure that all food products are stored properly, rotated, and code dated with expiration dates. Also ensure that all food products, whether cooked or stored, are held at proper temperatures.
• Responsible for temperature testing food to ensure proper food safety and quality control.
• Providing friendly and competent customer service.
• Reporting for work in a timely manner when scheduled with regular and consistent attendance.

Additional Job Duties:

• Assisting in other duties as assigned.

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Qualifications:

Education and/or Experience:

• Retail or guest service experience preferred.

Minimum Qualifications:

• Able to work the POS system efficiently.
• Ability to read, write, and perform math skills.
• Must possess a positive, enthusiastic attitude.
• Must be flexible with the ability to adapt to change when required.
• Demonstrates excellent communication skills.
• Must be well-groomed and properly attired.
• Must be able to work holidays, weekends, and any shift needed.
• Must have reliable transportation and phone.
• Must be able to communicate in English. If applicable.
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

Physical Requirements:

• The employee must occasionally lift and/or move up to 50 lbs.
• While performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb or balance, stoop, kneel, crouch, or crawl.