What are the responsibilities and job description for the Practice Administrator position at Boston Child Study Center?
Job Title: Practice Administrator
Department: Practice Management
Reports to: Director of Practice Management & Natick Site Director
Location: Natick, MA
Schedule: In Office (Mon-Thurs 10 AM - 6 PM) | Remote (Fri 10 AM - 6 PM) | 35 hours/week (1-hour unpaid lunch)
Salary: $26 - $30 per hour, based on experience
Join Our Team!
Looking for a dynamic administrative role in a collaborative mental health care setting? As a Practice Administrator, you’ll support patients and clinical staff (therapists, psychiatrists, neuropsychologists) by managing communication, scheduling, and administrative tasks that keep our center running smoothly. You’ll be the first point of contact for patients and clinicians, ensuring an organized and welcoming environment.
Key Responsibilities
- Serve as the primary contact for patient and clinician communications via phone, email, and in-person interactions.
- Manage scheduling for clinicians, including Medical Directors and Intensive Outpatient Programs.
- Organize and maintain patient records, office paperwork, and administrative systems.
- Handle office logistics: supply ordering, stocking essentials, and maintaining a clean and professional environment.
- Support new employee onboarding and coordinate weekly office lunch orders.
- Provide general administrative support, including document scanning, faxing, and scheduling.
- Provide coverage/support for administrative team members as needed.
What We’re Looking For
- 2 years of administrative experience (healthcare setting preferred).
- Proficiency in Google Suite (Drive, Docs, Sheets, Gmail) and electronic medical records.
- Strong organizational and multitasking abilities in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Reliable transportation and ability to work in-office Monday-Thursday.
- Comfortable working with children, teens, and families.
- Knowledge of HIPAA regulations is a plus.
Benefits
- Medical, Dental, and Vision Insurance – Coverage starts on day one.
- Flexible Spending Accounts (FSA) – Medical and dependent care options available.
- Health Savings Account (HSA) – Available with HDHP health plan.
- Group and Supplemental Life Insurance – Including spouse and child coverage options.
- Short-Term and Long-Term Disability Insurance.
- Accident and Critical Illness Insurance.
- Employee Assistance Program (EAP).
- 401(k) Retirement Plan – Choose between Traditional or Roth options.
- Competitive Pay with bonus potential and annual merit reviews.
- Paid Time Off (PTO) and Holiday Pay.
How to Apply
Submit the following:
- A cover letter detailing your interest and experience.
- A resume highlighting relevant skills.
- Three professional or personal references.
Note: Applications without a cover letter will not be considered. Due to high application volume, we may not be able to respond to all applicants, but we encourage you to follow us for future opportunities!
About Boston Child Study Center The Boston Child Study Center (BCSC) is a leading mental health treatment, training, and research center dedicated to improving lives through evidence-based care. With locations in MA, ME, and CA, we provide comprehensive mental health services for children, adolescents, and young adults. We are committed to fostering an inclusive, anti-racist, and equitable work environment.
BCSC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.
https://bostonchildstudycenter.com/
Job Type: Full-time
Pay: $26.00 - $30.00 per hour
Expected hours: No more than 35 per week
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- How soon are you available to start?
Education:
- High school or equivalent (Required)
Experience:
- Administrative: 2 years (Required)
Ability to Commute:
- Natick, MA 01760 (Required)
Ability to Relocate:
- Natick, MA 01760: Relocate before starting work (Required)
Work Location: In person
Salary : $26 - $30