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DIRECTOR, ENROLLMENT SERVICES, Study Abroad

Boston University
Boston, MA Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/21/2025

DIRECTOR, ENROLLMENT SERVICES, Study Abroad

Job Location

BOSTON, MA, United States

Posted Date

10 / 11 / 2024

Position Type

Full-Time / Regular

The Director, Enrollment Services is the leader in strategic management of student enrollment and program management at Boston University Study Abroad (BUSA), a study abroad provider serving 2,500 students a year. The Director has primary responsibility for the design and implementation of a comprehensive enrollment management plan, providing strategic direction and leadership for the 17.0-person comprehensive Enrollment Services team.

Key Responsibilities / Essential Job Functions :

  • Develop and assess a comprehensive enrollment management plan including all aspects of recruiting and external institutional relations strategy and implementation, admissions, student advising, enrollment services and program management in support of broader institutional goals for Study Abroad.
  • Lead a combined staff of 17.0 professionals responsible for all aspects of outreach and recruiting, admissions, student advising, enrollment services, and program management.
  • Work closely with BUSA and Global Programs leadership and key university officials to interpret and implement university policies and federal regulations as they apply to Study Abroad.
  • In collaboration with the Executive Director and academic staff, oversee comprehensive efforts to reach and advise prospective and enrolled students.
  • Oversee the evaluation of all communications related to combined Enrollment Services, including marketing materials and web content.
  • Financial : Work with Finance and Administration team in recommending tuition, fees, and refund policies.

Required Skills

  • Master’s Degree or equivalent in education, business administration or related field preferred
  • Demonstrated ability for strategic thinking and planning, as well as understanding of admissions processes
  • Understanding of marketing concepts and strategic enrollment planning in a University environment desirable
  • Expertise and experience in working with computerized and financial data systems
  • Knowledge of federal, state, and institutional financial aid programs
  • Excellent interpersonal, communication and presentation skills
  • Minimum of seven to ten years of enrollment services experience in higher education with a preference for at least three of those being in study abroad.
  • We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition.

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