What are the responsibilities and job description for the Director of Sales position at EF Study Abroad?
Are you bold, unconventional, and fearless - a true entrepreneurial spirit not afraid of challenge and change?
Do you consider yourself an influencer who can mentor and motivate a team?
Have people regarded you as an achiever? A strategist who is always looking to innovate and execute?
The Sales Director role is a dynamic role leading our EF Study Abroad sales and customer success teams for the ever-changing study abroad market. You will be responsible for creating and executing high-growth strategies and initiatives to exceed goals; supporting a customer-centric environment; and developing a high-performing team.
The role is based in EF’s Boston office, and requires an in-office presence with the team three days a week, with two days ability to work from home. If you are not located in Boston, please outline in your cover letter your plan to relocate.
What you will be responsible for:
This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.
In addition, you can expect:
At EF Study Abroad we partner with top colleges and universities around the country to help students become ready for a future that knows no boundaries. As the leader in international education, we provide multi-disciplinary and culturally immersive international educational experience – including short-term faculty-led programs, honors programs, and first-year global semester programs. By offering these intentional opportunities for the development of future-ready skills into every program element, we ensure students return home equipped to succeed—in their academics, careers, and beyond.
At EF Gap Year we open the world to students in ways that help them gain a better understanding of other cultures and themselves. This is not an alternative to college. It’s about preparing young people to make the most of college - and in many ways, the rest of their lives. Our innovative experiential learning model helps students discover their goals, while equipping them with the confidence and skills to take on whatever comes next. When our travelers come back, their transformation is extraordinary and inspiring. Moments like these are why we come to work each day. Well, that, and the amazing location and incredible people we get to work with. If introducing young people to the wonders of the world - while expanding the horizons of your own career, sounds good to you then do what these students do: take a big step forward. Join us.
About EF
Some companies are in the Business of Technology.
Others are in the Business of Finance…Sports…Or Soft Drinks.
At EF, we’re in a different kind of business.
One that’s a little less tangible, and a lot more important.
We’re in the Business of Understanding.
Between people. Between cultures.
For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.
You’ll find us working across 55 countries, with offices in some of the world’s greatest cities, filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it – Building greater understanding, breaking down barriers, and creating a better world…that makes all the difference.
Do you consider yourself an influencer who can mentor and motivate a team?
Have people regarded you as an achiever? A strategist who is always looking to innovate and execute?
The Sales Director role is a dynamic role leading our EF Study Abroad sales and customer success teams for the ever-changing study abroad market. You will be responsible for creating and executing high-growth strategies and initiatives to exceed goals; supporting a customer-centric environment; and developing a high-performing team.
The role is based in EF’s Boston office, and requires an in-office presence with the team three days a week, with two days ability to work from home. If you are not located in Boston, please outline in your cover letter your plan to relocate.
What you will be responsible for:
- Manage a team of salespeople by deeply understanding the business goals and objectives while owning the overall sales strategy and execution.
- Work alongside the team to identify opportunities for growth with existing stakeholders and create new areas of opportunity.
- Hire, mentor, and motivate a high-performing customer support team, delighting our travelers and attaining high NPS scores.
- Conduct regular meetings with each sales staff while facilitating their professional development.
- Partner effectively with key stakeholders across the Study Abroad business, including: other key sales leaders; customer support; marketing; sales enablement; analytics; engineering; product.
- Work as needed directly with customers, school administration and university stakeholders.
- Attend conferences, school visits and industry events, as needed (10% annually).
- A sales and customer-centric leader, you are driven to help your team exceed their goals. You assume the point of view of our customers, and serve as their advocate.
- A skilled professional in adapting to and navigating the dynamic changes of a growing business.
- A natural leader, you have a strong ability to motivate a team and rally others behind a common goal.
- A strategic thinker, you have strong analytical skills and are energized by developing a clear strategy.
- An expert communicator, you set a well-defined vision and create strong buy-in.
- A strong collaborator, you proactively seek out opportunities to work with others and demonstrate an ability to influence and persuade to ensure a strong end result against your goals.
- A problem solver, you embrace opportunities for growth and handle difficult situations with patience.
- A strong developer, committed to helping others to grow and reach their full potential.
- Minimum 7 years of sales experience with at least 3 years in leadership
- Proven track record of achieving sales targets and driving business growth
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to analyze data and make informed decisions
- Understanding of the travel industry is a plus
- Proficiency in CRM software and Microsoft Office Suite
- Bachelor’s degree
This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.
In addition, you can expect:
- Paid International Business Travel opportunities
- Eligibility for our Workplace Flexibility Program: our pilot hybrid work model with up to two days working from home per week
- Commitment to professional growth: robust monthly calendar of trainings and workshops
- Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
- 25% company match on your 401(k) contributions
- Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
- Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
- Access to fertility care and family-building support
- Wellness benefits including onsite classes and a yearly fitness reimbursement
- Frequent social and learning events, including access to our employee-run community resource groups
- Robust Employee Assistance Program
- Tuition reimbursement
- Tenure-based sabbatical eligibility
- EF Product Discounts (discounts on travel, international language schools, childcare with our Au Pair product and more
- Discounts at local venues and businesses
At EF Study Abroad we partner with top colleges and universities around the country to help students become ready for a future that knows no boundaries. As the leader in international education, we provide multi-disciplinary and culturally immersive international educational experience – including short-term faculty-led programs, honors programs, and first-year global semester programs. By offering these intentional opportunities for the development of future-ready skills into every program element, we ensure students return home equipped to succeed—in their academics, careers, and beyond.
At EF Gap Year we open the world to students in ways that help them gain a better understanding of other cultures and themselves. This is not an alternative to college. It’s about preparing young people to make the most of college - and in many ways, the rest of their lives. Our innovative experiential learning model helps students discover their goals, while equipping them with the confidence and skills to take on whatever comes next. When our travelers come back, their transformation is extraordinary and inspiring. Moments like these are why we come to work each day. Well, that, and the amazing location and incredible people we get to work with. If introducing young people to the wonders of the world - while expanding the horizons of your own career, sounds good to you then do what these students do: take a big step forward. Join us.
About EF
Some companies are in the Business of Technology.
Others are in the Business of Finance…Sports…Or Soft Drinks.
At EF, we’re in a different kind of business.
One that’s a little less tangible, and a lot more important.
We’re in the Business of Understanding.
Between people. Between cultures.
For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.
You’ll find us working across 55 countries, with offices in some of the world’s greatest cities, filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it – Building greater understanding, breaking down barriers, and creating a better world…that makes all the difference.
