What are the responsibilities and job description for the Payment Operations Specialist position at Bottom Line?
Why Choose Bottomline?
Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
The Role
We are looking for a Payment Operations Specialist to innovate and grow with us in Portsmouth, NH / Hybrid.
As a Payment Operations Specialist on the Funding Team your primary responsibilities include processing outbound supplier payments for our B2B payment network. This dynamic person will be responsible for processing domestic and foreign payment exceptions, ensuring check payments are managed and adjusted, handling international payment inquiries, inbox management, and critical daily processing for our bank partners, external Clients, and internal business associates.
The Payment Operations Specialist will leverage any and all resources required to effectively and efficiently complete all processing and Client communication on time.
How you'll contribute :
- Develop a deep understanding of Paymode payment processing, funding methods, Client trends, and business needs
- Prioritize payment processing and Client delight within every assigned task
- Collaborate with team members on innovation, process improvements, and problem solving
- Utilize your sense of urgency during critical processing to ensure payments are delivered on time, every time
- Analyze and assess Client payments and funding while providing succinct and clear communication internally and externally Perform additional ancillary tasks
- Be able to work 10 : 30am - 7 : 30pm to support Operational tasks with occasional support at 8am - 5pm EST
If you have the attributes, skills, and experience listed below, we want to hear from you!
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
Salary : $10
