Human Resources Coordinator

Job Overview: We seek a detail-oriented and proactive HR Coordinator to join our team. The HR Coordinator will be key in managing day-to-day HR tasks, including responding to internal customer service inquiries from staff, handling payroll processing, and providing support for benefits, EDI (equity, diversity, inclusion), and learning and development functions. This role requires excellent communication skills, attention to detail, a commitment to empathetic and inclusive customer service, and the ability to work with diverse teams from various departments to ensure smooth HR operations. 

Essential Functions:

• Customer Service Email Support: Respond to internal staff inquiries about HR topics such as payroll, benefits, time off, and general policies for all staff. Provide timely, accurate, and helpful responses to ensure a positive employee experience. Coordinate with external vendors as necessary to resolve issues or clarify benefits information. (30%)
• Payroll & PERA Processing: Assist with the regular preparation, verification, and processing of employee payroll. Address payroll discrepancies and ensure accurate earnings, deductions, and tax calculations. Submit biweekly PERA reports to ensure timely contributions to retirement accounts. (40%)
• Assist in the recruiting, onboarding, and offboarding, ensuring employees complete the necessary paperwork and receive a proper orientation. (15%)
• Assist with the coordination of EDI, employee training, and development programs. (15%)

Additional Responsibilities:

• Help manage employee relations issues and escalate concerns as needed.
• Participate in special HR projects as needed, including policy updates or employee engagement initiatives and employee performance reviews.
• Maintain accurate and confidential employee records, ensuring compliance with legal and company policies. Assist in preparing reports and documentation for audits or regulatory inquiries. Will reach out to the HRIS tool team (Paylocity) when needed.  

Minimum Qualifications:

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 1-3 years of experience in HR, payroll, or a customer service role, preferably in a corporate or office environment.
• Strong knowledge of payroll processes and benefits administration.
• Experience with HRIS (Human Resource Information Systems).
• Excellent communication and interpersonal skills, with the ability to interact professionally with employees at all levels.
• Strong organizational skills and attention to detail.
• Ability to manage sensitive information confidentially and with discretion.

Preferred Qualifications:

• SHRM-CP or PHR certification.
• Bilingual in Spanish and English.

Working Conditions:

Work primarily in an office setting. Requires sufficient manual dexterity that permits the employee to operate a computer, office, and library equipment. Sufficient personal mobility and physical reflexes which permit the employee to work in a multilevel facility. Work may involve extended periods of time working on a computer and reviewing digital and printed documents. Requires the ability to perform tasks that involve communication and interaction with others.

Salary Description

Hiring range: $25.32 to $28.49 per hour