What are the responsibilities and job description for the Medical Office Front Desk Associate position at BOULDER VALLEY E.N.T. ASSOC?
We are growing and looking to add another professional full-time Medical Front Desk Receptionist for our physician practice with offices located in Boulder, Lafayette and Louisville, CO. This position creates a positive first and last impression for the practice and is pivotal to the practice running smoothly and efficiently as possible. The hours are Monday - Friday 8:30AM- 5:00PM.
Medical Front Desk Receptionist Responsibilities:
- Welcomes and greets all patients and visitors, in person or over the phones
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Responsible for keeping the reception area clean and organized
- Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Responds to patients', prospective patients, and visitor inquiries in a courteous manner
- Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended
- Prepares medical charts after check-in
- Scan documents at check in and as needed for updates
- Schedules return appointments
- Processes payments
In addition to competitive salaries, Boulder Valley Ear, Nose & Throat offers:
- Health, Dental and Vision Insurance
- Life Insurance
- Voluntary Short Term and Long Term Disability
- Flexible Spending Account
- Dependent Care Flexible Spending Account
- 401K Plan with an employer contribution
- PTO Accrual
- Pet Insurance
- Paid Holidays
- Free Parking
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Medical Specialty:
- Otolaryngology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Overtime
Education:
- High school or equivalent (Preferred)
Experience:
- Medical terminology: 1 year (Preferred)
- Customer service: 1 year (Required)
- Medical office: 1 year (Required)
Work Location: In person
Salary : $18 - $24