Senior Compliance Associate, Consumer Finance

Bounce AI is a fintech startup transforming how people pay off debt, by leveraging machine learning, automation, and deep personalization tailored to borrowers’ financial situations.

We are seeking a dynamic Senior Compliance Associate to lead our growing team in Rochester, NY. This role will be instrumental in leading the day to day responsibilities of our compliance team, while also conducting audits, and ensuring adherence to regulatory requirements across all operations. This person will report to our Chief Compliance Officer and work closely with key internal and external leaders and stakeholders. Our ideal candidate is a detail-oriented and adaptable leader who can work effectively in a fast-paced environment while maintaining high standards in compliance and risk management projects. This position is hybrid, and must be within a reasonable commute to Rochester, NY to be in the office 2-3 days a week.

About the Role

As a leader within a growing Fintech company, you will partner with the Chief Compliance Officer to develop a deep understanding of the compliance risk function internally and as it relates to our external financial partners & stakeholders.

• Lead team efforts related to compliance training, consumer complaint management and compliance assurance reviews
• Support key business initiatives by analyzing data to identify and assess compliance risks and root cause analysis
• Maintain current in-depth knowledge of federal and state laws, municipal regulations (FDCPA, FCRA, TCPA)
• Conduct client and potential client regulatory audit preparedness assessments regulatory and administrative audit preparation
• Execute internal and external compliance audits aligned with CMS oversight requirements
• Assist with remediation and corrective actions for identified compliance weakness
• Oversee data privacy protection initiatives and required consumer notices and consumer communications
• Coordinate with IT with TCPA compliance and ATDS avoidance measures
• Manage and maintain registration, license renewals, bond requirements and agent relationships
• Serve as compliance contact for attorney network and vendor oversight
• Process, investigate and log legal summons, complaints, and regulatory demands
• Support litigation defense processes: arbitration, class action review, assist fact discovery compilation
• Stay informed of regulatory changes and advise leaders on necessary process adjustments

Qualifications and Skills

• A Bachelor's Degree is required for this position, various degrees will be considered based on the amount of experience below
• 5 years of compliance & risk management experience in one or more of the following: financial services, credit unions, banks, debt collection agency, consumer finance
• 2 years of experience in leadership or Senior Associate role within a compliance / risk team
• Preferred training or certifications in Business, Law, Finance, Analytics or related fields
• Proficient knowledge of Federal and State Debt Collection laws
• Excellent written, verbal communication, problem-solving skills
• CCCO, CRCM, or similar compliance certification is a plus
• Experience in fintech or a startup environment is a plus
• Knowledge of AI and automation in financial services is a plus
• Experience with consumer complaint investigation and resolution is preferred
• Proficiency in Microsoft Office, Google Suite
• Experience with compliance management process and software
• Familiarity with audit tools and methodologies
• Deep understanding of data privacy and security principles

Benefits and Pay-

• The base salary range for this position is $75,000 - $100,000
• Actual base salaries vary based on education, skills, experience and location
• Medical, Dental, Vision, Disability Insurances
• 401k with contribution matching up to 5%
• 10 Paid Holidays plus 15 PTO Days, Sick time
• Flexible Hybrid work environment working with leaders in NYC and Tel-Aviv
• We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support a culture of collaboration and teamwork

Bounce is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.