Drayage Dispatcher

Job highlights

• We are seeking an experienced dispatcher with a strong background in the drayage industry and logistics operations
• The ideal candidate must be detail-oriented, proactive, and capable of managing complex transportation operations to ensure timely and efficient delivery of import/export containers
• 4 years of experience in a similar role within the drayage or logistics industry
• Strong understanding of port operations, terminal procedures, and transportation logistics
• Effective communication skills and ability to multitask in a fast-paced environment
• Knowledge of dispatch codes and the phonetic alphabet

Benefits

• Health insurance
• Dental insurance
• Paid time off

Responsibilities

• This role is crucial in coordinating the logistics of container movements, ensuring that all operations run smoothly and efficiently
• The dispatcher will be responsible for scheduling appointments with terminals for container pickups, managing the assignment of deliveries to drivers, and ensuring that all drivers are on track for on-time deliveries
• In this position, the dispatcher will need to manage constant tracking of drivers, delegating the workload efficiently to ensure that all drivers have their routes assigned, paperwork provided, and moves made properly for a productive day
• Excellent customer service is paramount, and the dispatcher will be expected to communicate effectively with clients and operations teams through phone calls and emails
• Additionally, the dispatcher will be responsible for tracking equipment and updating information in our custom portal, as well as tracking and tracing container shipments via terminal portals
• A strong understanding of port operations, terminal procedures, and transportation logistics is essential for success in this role
• Schedule appointments with terminals for container pickups, empty returns, and export coordination
• Assign deliveries to drivers and manage constant tracking of drivers to ensure on-time deliveries
• Delegate workload efficiently to ensure all drivers have their routes assigned and paperwork provided
• Provide excellent customer service through phone and email communications with clients and operations teams
• Track equipment and update information in our custom portal
• Track and trace container shipments via terminal portal

Job description About the position

We are seeking an experienced dispatcher with a strong background in the drayage industry and logistics operations. The ideal candidate must be detail-oriented, proactive, and capable of managing complex transportation operations to ensure timely and efficient delivery of import/export containers. This role is crucial in coordinating the logistics of container movements, ensuring that all operations run smoothly and efficiently. The dispatcher will be responsible for scheduling appointments with terminals for container pickups, managing the assignment of deliveries to drivers, and ensuring that all drivers are on track for on-time deliveries. In this position, the dispatcher will need to manage constant tracking of drivers, delegating the workload efficiently to ensure that all drivers have their routes assigned, paperwork provided, and moves made properly for a productive day. Excellent customer service is paramount, and the dispatcher will be expected to communicate effectively with clients and operations teams through phone calls and emails. Additionally, the dispatcher will be responsible for tracking equipment and updating information in our custom portal, as well as tracking and tracing container shipments via terminal portals. A strong understanding of port operations, terminal procedures, and transportation logistics is essential for success in this role.

Responsibilities

• Schedule appointments with terminals for container pickups, empty returns, and export coordination.
• Assign deliveries to drivers and manage constant tracking of drivers to ensure on-time deliveries.
• Delegate workload efficiently to ensure all drivers have their routes assigned and paperwork provided.
• Provide excellent customer service through phone and email communications with clients and operations teams.
• Track equipment and update information in our custom portal.
• Track and trace container shipments via terminal portal.Requirements
• 4 years of experience in a similar role within the drayage or logistics industry.
• High School Diploma or GED preferred.
• previous experience in transportation management or logistics is preferred.
• Strong understanding of port operations, terminal procedures, and transportation logistics.
• Effective communication skills and ability to multitask in a fast-paced environment.
• Knowledge of dispatch codes and the phonetic alphabet.
• Familiarity with transportation management systems and GIS tools is a plus.Nice-to-haves

Benefits

• Health insuranc
• Dental insurance
• Paid time off

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• Dental insurance
• Health insurance

Schedule:

• 8 hour shift

Experience:

• Dispatcher: 3 years (Required)

Language:

• English / Spanish (Required)

Ability to Commute:

• Union, NJ 07033 (Required)

Ability to Relocate:

• Union, NJ 07033: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $26