Patient Access Specialist

Duties/Responsibilities

• Provide consistent, friendly, and professional presence at the front desk.
• Assist all patients, visitors, and contractors to check-in and out of the building.
• Communicate with staff in all departments about arrival and departures of patients, visitors, and
  
  

contractors

• Register, check-in, and schedule patients for services
• Gather required insurance, identification, legal documentation, and consents for registration into
  
  

programs

• Support patients with accessing healthcare coverage
• Assist with monitoring patient charts for complete and thorough documentation needed for the
  
  

authorization and billing process

• Submit documentation to insurance providers for authorization of services.
• Other duties as assigned
  
  

Qualifications

• Education: High School Diploma required. Associate or bachelor’s degree in business or
  
  

healthcare related field preferred.

• Certificate or Professional License: None required. Certificate in Revenue Cycle or Utilization
  
  

Management preferred. Navigator license preferred.

• Experience: Two (2) years of office and financial experience preferred.
• Valid driver’s license and active liability insurance.
• Satisfactory results from criminal and driving record background checks.
• >As an agency that works with a vulnerable demographic of individuals, we require extensive pre-employment background checks that aide in fulfilling our mission to protect our patients, keeping them safe from abuse and harm, by hiring quality and trustworthy staff.
• >As a State-Of-the-Art Healthcare Organization and a Federal Contractor Agency – we require all individuals who join Team Bowen to receive a flu shot between the months of October - March and TB Test to further protect our staff and the patients we serve. There are options for exemption applications, but approval is not always guaranteed.
  
  

We are committed to fostering an inclusive workplace that champions diversity and ensures fairness for all. Our policy ensures that every employee and applicant is provided with equal employment opportunities, free from discrimination and harassment. We stand firm against bias based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This commitment extends across all facets of employment, encompassing recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.