What are the responsibilities and job description for the Employee Relations Coordinator position at Bowery Residents' Committee?
Description:
We are seeking a Labor & Employee Relations Coordinator to join our team at Bowery Residents' Committee, Inc. As a Labor & Employee Relations Coordinator, you will be responsible for managing and resolving complex employee relations issues, ensuring compliance with employment laws and regulations, the agency’s collective bargaining agreement and developing and implementing performance management strategies. You will also be responsible for conducting internal investigations and providing guidance to management on employee-related matters. Your role will be critical in maintaining a positive and productive work environment for our employees.
Responsibilities include but are not limited to:
Employee Relations:
- Support the development of a positive workplace culture by addressing employee concerns and conflicts promptly and effectively.
- Respond to and investigate employee complaints related to workplace behavior, harassment, discrimination, or policy violations, ensuring thorough documentation and follow-up.
- Preparing an investigatory analysis Proposing recommendations based on findings.
- Securing relevant documentation and evidence to prove or disprove allegations in complaint.
- Recommend and implement disciplinary actions, in alignment with agency policy and CBA/legal guidelines.
- Mediate disputes between employees or between employees and management to resolve issues.
- Assist in the management of disciplinary systems and processes.
Labor Relations:
- Assist managers in interpreting the collective bargaining agreement (CBAs).
- Address union grievances and coordinate resolutions in collaboration with management.
- Represent the organization in labor-related proceedings, such as arbitrations or hearings.
- Provide training and support to managers on labor-related topics, including contract compliance and union interactions.
Compliance:
- Ensure compliance with all federal, state, and local labor laws, including the Fair Labor Standards Act (FLSA), the National Labor Relations Act (NLRA), and Equal Employment Opportunity (EEO) regulations.
- Respond to unemployment claims and participate in Department of Labor hearing
- Stay updated on employment law changes and advise management on necessary policy updates.
- Collaborate with HR leadership to design and update workplace policies and procedures.
Data Analysis and Reporting:
- Track and analyze labor and employee relations trends to identify potential risk areas.
- Prepare regular reports on grievances, investigations, and employee relations metrics.
Training & Development:
- Lead orientation for new employees to the “work rules” as defined by the CBA
- Participate in management and supervisory training
- Manage any special projects and programs as assigned
- Prepare any needed documents, reports, and presentations
Other related duties as assigned.
Requirements:
- Bachelor's degree required. Human Resources or related degree preferred, Master's degree a plus
- 2 years of HR and investigative experience including labor and employee relations in a union environment
- Experience working in a Union environment desirable
- Strong working knowledge of employment laws, regulations and human resource management
- Strong communication skills, both written and verbal
- Excellent judgment and ability to problem solve
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:
- Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
- A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
- Tuition assistance and many training opportunities for career development.
- Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
