What are the responsibilities and job description for the Dental Treatment Coordinator/ scheduler position at Bowling Green Pediatric Dentistry?
**Job Summary:**
We our expanding and are hiring for our new location. Please list on your resume previous work experience and if you are interested in a full or Part-time position
We seek a dedicated Treatment Coordinator to join our dynamic dental clinic team. The ideal candidate will be a detail-oriented individual with excellent communication skills and a strong background in dental receptionist duties. As a Treatment Coordinator, you will play a crucial role in ensuring smooth operations within the office and providing exceptional patient care.
**Responsibilities:**
- Greet and welcome patients to the dental clinic in a friendly and professional manner.
- Maintain the cleanliness and organization of the front office area, ensuring all necessary supplies are stocked.
- Handle incoming calls, emails, and voicemails promptly and efficiently.
- Schedule patient appointments and confirm upcoming visits.
- Verify insurance coverage and provide detailed benefit breakdowns to patients.
- Actively fill any gaps in the hygiene and operative appointment schedule.
- Process payments, post transactions accurately to patient accounts, and discuss financial options with patients regarding treatment plans.
- Obtain pre-authorizations from insurance companies and handle billing procedures.
- Follow up on unpaid insurance claims to ensure timely resolution.
- Assist the clinical team by preparing treatment rooms if necessary to maintain schedule efficiency.
- Maintain cleanliness in waiting areas and public spaces of the clinic.
**Qualifications:**
- Previous experience working as a Dental Receptionist or in a similar role is required.
- Proficiency in using Dentrix or similar dental office software is preferred.
- Strong background in medical administrative support, including insurance verification and billing procedures.
- Excellent phone etiquette and experience with multi-line phone systems.
- Ability to work independently, make decisions confidently, and lead when necessary.
- Exceptional organizational skills with attention to detail.
- Proficient computer skills for data entry and communication purposes.
If you are enthusiastic about contributing to a collaborative dental clinic environment and possess the required qualifications, we invite you to apply for this rewarding Treatment Coordinator position. Only shortlisted candidates will be contacted for further steps in the selection process.
Job Types: Full-time, Part-time
Expected hours: 32 – 40 per week
Benefits:
- Paid time off
Medical Specialty:
- Pediatrics
Schedule:
- Monday to Friday
- Rotating shift
Work Location: In person
