What are the responsibilities and job description for the Front Desk Receptionist position at Bowling Green Pediatric Dentistry?
Job Summary
We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing administrative tasks in a busy medical environment. This role requires a strong understanding of medical terminology and office management skills to ensure smooth operations at the front desk.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and maintain accurate patient records.
- Answer phone calls, respond to inquiries, and direct calls appropriately.
- Handle medical records, ensuring compliance with privacy regulations.
- Assist with billing inquiries and insurance verification.
- Maintain an organized front desk area, including filing and office supplies management.
- Collaborate with medical staff to ensure seamless patient flow within the clinic or hospital setting.
Skills
- Proficiency in dental terminology and understanding of coding systems
- Experience with office management in a medical or clinical environment.
- Familiarity with dental software such as Dentrix is a plus.
- Strong customer service skills with the ability to handle patient concerns professionally.
- Excellent organizational skills and attention to detail.
- Ability to multitask effectively in a fast-paced environment.
- Strong communication skills, both verbal and written.
Join our team as a Front Desk Receptionist where you will play a vital role in providing excellent patient care while supporting our healthcare professionals.
Job Type: Full-time
Pay: $14.00 - $20.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
Schedule:
- Monday to Friday
Work Location: In person
Salary : $14 - $20