Billing and Collections Manager (Legal)

Bowman and Brooke LLP is a nationally recognized trial firm, specializing in many types of defense litigation, including having one of the largest product liability practices in the country. The firm defends corporate clients, including Global 500 and internationally based companies, in high-exposure and technically intricate lawsuits in multiple jurisdictions. We are proud of our consistent ranking as a Top Tier firm by Law360, The Legal 500, and others.

Position Summary:  This exempt position is a supervisory role on the Firm’s billing team and is responsible for the quality production of service bills for external clients in our Minneapolis, MN office.  The incumbent is part of a team focused on cross-training, shared accountability for results and continuous process improvement.

Responsibilities

Billing:

• Provide day-to-day supervision of the billing team to ensure the following tasks are completed monthly:
  • Prepare monthly prebills by established deadline
  • Accurately input edits to prebills, as directed by responsible attorneys, before posting, producing and sending final bill to client
  • Provide follow-up to internal and external clients regarding status of bills and payments
• Ability to generate and submit electronic bills and perform quality control on upload completion
• Perform analysis of bills and report findings to both firm employees and clients and/or vendor through Microsoft Excel
• Attend and actively participate in department and billing team meetings
• Ability and willingness to collaborate with other members of the accounting department to promote seamless service to internal customers and external clients and vendors
• E-billing set-up as defined by client demand including basic maintenance of e-billing formats and client guidelines
• Provide first level Aderant Expert user support for iTimekeep and Paperless Prebill
• Provide second level support for billing questions
• Provide information to partners and clients regarding billing data (e.g., client rates, historical billing data, client relationship information, pricing, etc.)
• Manage monthly time-posting process in Aderant Expert to include monitoring of daily time entry and follow-up 
• Provide ad-hoc analysis on a wide range of billing inquiries
• Provide second level support for collection inquiries and disputes

 General Accounting:

• Maintain employee data and changes in Aderant Expert including rates as approved by Director of Client Financial Services
• Provide Aderant Expert software support to the Accounting Department by establishing best practices which includes implementation of new features and tools
• Work closely with designated IT support to test new Aderant processes and software updates
• Prepare month end reports
• Ensure appropriate controls are in place to maintain accurate workflow 
• Maintain documentation of responsibilities in desk manuals to ensure complete, accurate and seamless service in cross-training efforts
• Adhere to Firm accounting and billing procedures
• Perform other duties and tasks as assigned by leadership

 Competencies, Skills & Abilities

• Exceptional people skills required
• Strong oral and written communication skills
• Support a positive team environment that recognizes employee contributions and values change and continuous process improvement
• Exceptional accuracy skills are a must in this position
• Familiarity with e-billing platforms and procedures
• Advanced computer skills with the MS Office Suite including expert level knowledge of Excel
• Strong organizational and analytical skills
• Strong decision-making ability
• Ability to work overtime to meet department/firm goals and provide seamless and responsive coast-to-coast service  

 Education and Experience

• Associate Degree in Accounting or combination of work and education equivalent
• Minimum of 2 years previous supervisory/mentorship experience preferred
• Minimum of 5 years previous accounting experience
• Previous billing experience in a law firm or other professional services environment preferred but not required
• Experience using Aderant Expert or Elite in a billing environment preferred

Working Conditions

• Professional office environment
• Heavy computer use
• Heavy telephone contact with internal customers and external clients and vendors

We offer a competitive compensation and benefits package including comprehensive medical, dental, and vision insurance; firm paid life, disability, domestic partner benefits; a generous paid time off policy; retirement savings plan with employer profit sharing contributions; nine paid holidays; well-being programs and activities; a 24/7 employee assistance program with confidential counseling; and more!  We enjoy a casual atmosphere and attire.   

Compensation: $95,000-$105,000 DOE

Visit us on the web to learn more about our firm:   www.bowmanandbrooke.com.

No Agencies or Telephone Calls Please

Equal Opportunity Employer

Salary : $95,000 - $105,000