What are the responsibilities and job description for the System Engineer III position at Bowman Williams?
Senior Systems Engineer – MSP (Hybrid) | Austin, TX
Join a growing and dynamic Managed Services Provider (MSP) headquartered in Austin, TX! We specialize in delivering innovative IT solutions to clients ranging from small businesses to large enterprises across various industries. As we continue to expand, we are seeking a Senior Systems Engineer who thrives in a fast-paced environment, balancing project delivery with advanced support duties.
About the Role:
This is a hybrid position based in Austin, TX, with 2-3 days onsite and the flexibility to work remotely the rest of the week. The Senior Systems Engineer will play a key role in designing and implementing IT solutions, managing client projects, and serving as a technical escalation point for complex issues.
In this role, you'll spend approximately 70% of your time on projects—architecting, deploying, and optimizing solutions—and 30% providing senior-level support for a diverse portfolio of clients. You will work across cloud (Azure), virtualization (VMware and Hyper-V), networking (firewalls, VPNs), and general infrastructure.
Responsibilities:
- Lead and deliver IT infrastructure projects, including server migrations, cloud deployments, and network upgrades.
- Design and implement solutions in Azure, including cloud migrations, storage, networking, and security configurations.
- Deploy and manage virtual environments using VMware and Hyper-V.
- Configure and troubleshoot firewalls, VPNs, and other networking devices (SonicWall, Meraki, Fortinet, etc.).
- Act as Tier 3 escalation for complex client issues escalated from internal support teams.
- Provide consultative guidance to clients, working closely with project managers and account managers to ensure successful project outcomes.
- Conduct system assessments and participate in solution design and project scoping.
- Document all designs, configurations, and processes clearly and effectively.
What We’re Looking For:
- 3 years of experience as a Systems Engineer in an MSP
- Strong hands-on experience with Azure administration and cloud migrations.
- Proficiency with virtualization platforms, specifically VMware and Hyper-V.
- Solid networking experience including configuring and supporting firewalls, VPNs, VLANs, and routing.
- Familiarity with Microsoft 365, Active Directory, DNS, DHCP, Group Policy, and backup solutions.
- Strong problem-solving skills with the ability to troubleshoot across a variety of environments.
- Excellent communication skills and a customer-focused attitude.
Bonus Points For:
- Relevant certifications (Azure Administrator, VMware VCP, Network , CCNA, etc.)
- Experience leading client-facing projects
- Knowledge of scripting tools such as PowerShell
Perks & Benefits:
- Competitive base salary (up to $110K depending on experience)
- Hybrid work environment (Houston HQ)
- Health, dental, and vision insurance
- 401K with company match
- Paid certifications and training
- Career growth opportunities within a collaborative and supportive team
Salary : $100,000 - $110,000
