Diagnostic Imaging Office Clerk

General Summary of Responsibilities

• Assisting Radiologic Technologists and Sonographers: Support the technical staff in performing their duties in the Diagnostic Imaging Department.

• Reception and Administrative Duties: Coordinate appointments, schedule exams, and maintain an organized and welcoming reception area.

• Patient Interaction: Ensure patients are cared for with a pleasant and supportive demeanor.

• Operational Tasks: Includes working with phone systems, computer systems (EMR/PACS), file management, and assisting in performance improvement projects.

Essential Job Functions

• Physical Requirements: Ability to stand, walk, lift, and bend for the duration of shifts, including on-call hours.

• Data Entry & Exam Handling: Manage data entry for exams and send/receive exams to/from other facilities.

• Patient Support: Assist with transport, exam prep, and patient screening.

• Collaboration & Communication: Work well with other healthcare personnel, physicians, and departments to provide quality patient care.

• Quality & Safety: Participate in improvement projects, keep supplies stocked, and ensure a positive patient experience.

• Operational & Independent Judgment: Perform a variety of tasks that may require independent thinking and organization skills.

Other Job Functions

• Quality Improvement: Actively engage in projects and performance evaluation.

• Teamwork & Training: Mentor students in imaging technology programs, and serve on committees as needed.

• Confidentiality & Standards: Adhere to hospital confidentiality policies and follow expected work hours and behaviors.

Education & Experience

• Education: High school diploma required; an associate’s degree in Office Management is preferred.

• Experience: Computer skills and customer service experience required; prior medical facility experience is preferred.

Certifications & Other Requirements

• CPR Certification: Must be CPR certified within 3 months of employment.

• Background Check & Drug Screen: All offers of employment are contingent upon these checks.

• EOE