What are the responsibilities and job description for the Reservation Specialist in Camp Sales position at Boy Scouts of America - Orange County Council?
Job Description
Job Description
Position Summary
The Camp Sales and Reservations Specialist for the Orange County Council, Scouting America is responsible for providing administrative and sales support to ensure daily operations of the sales department.
Pay starting at $17 an hour. This is an onsite position Monday through Friday.
General Responsibilities :
- Greet and help guests and volunteers, via telephone, email or in person.
- Answer phones, check voicemail, route calls and messages to the appropriate staff member.
- Schedule site tours
- Update customer accounts event attachments and contact information.
- Follow up on leads as assigned.
- Pre-event calls to finalize event details and arrival information.
- Support events and registrations in our systems Black Pug, Infor SCS and Camp Doc.
- Troubleshoot registration issues and make recommendations.
- Registration follow up.
- Send and collect forms and waivers if necessary.
- Answer all email correspondence and / or forward to specific department.
- Work as a liaison between departments.
- Other duties as assigned.
Education and Qualifications :
Salary : $17
