Client Onboarding Specialist

Client Onboarding Specialist
Location: Bridgeport, WV
Company: Boyce & Associates Allstate Agency

Are you a people person who loves helping others and making real connections? We’re on the lookout for a friendly, detail-oriented Client Onboarding Specialist to join our team at Boyce & Associates Allstate Agency! If you’re someone who enjoys a mix of meaningful conversations and organized processes, this might be the perfect fit.

What You’ll Be Doing:

• Answering incoming calls and helping clients with their questions and needs
• Building lasting relationships with our awesome clients
• Taking care of client accounts and making sure everything runs smoothly
• Welcoming new clients and walking them through what we offer
• Processing payments and handling basic account updates
• Collaborating with our referral partners to keep things running strong
• Being a team player and helping us deliver top-notch customer service

What You’ll Get:

• Full-time schedule (Monday–Friday)—enjoy your evenings and weekends!
• A fun, supportive team that feels more like family
• Bonus opportunities—because we believe great work should be rewarded
• Competitive salary with room to grow
• On-the-job training and support to set you up for success

What We’re Looking For:

• Great communicator with strong people skills
• Organized, detail-focused, and good at juggling multiple things
• Positive attitude and ready to learn
• Customer service experience is a plus.

Job Type: Full-time

Pay: $27,040.00 - $32,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• What about your background or personality makes you the best person for this role?

Ability to Commute:

• Bridgeport, WV 26330 (Required)

Ability to Relocate:

• Bridgeport, WV 26330: Relocate before starting work (Required)

Work Location: In person

Salary : $27,040 - $32,000