DESCRIPTION:

Provides oversight for day to day product support rental operations while performing all related tasks and processes to maximize the financial performance of the rental fleet.

Compensation: $0-1; negotiable

Essential Functions:

• Maintain a high degree of discretion in handling confidential/sensitive information and exercise initiative in all assigned areas, high integrity and accountability standards
• Assist work team to meet the objectives of the department and the Company
• Ability to communicate effectively in spoken and written English
• Ability to operate a P.C. (Windows, Excel, Word)

Responsibilities

• Works with customers (internal and external) to properly size and apply equipment.
• Manage incoming/outgoing shipments to ensure accurate and timely processing of documentation and procedures.
• Work with Sales Representatives to coordinate interdepartmental and customer rental needs.
• Arranges equipment shipping and transportation for rental deals, processes all related documents.
• Monitors and schedules rental equipment maintenance events, coordinates maintenance service with all branch service departments; makes decisions on what action should be taken.
• Recommend to manager ideas to improve the departments operating procedures or business practices and participate in and support continuous improvement of all related activities and processes
• Project a positive image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner; display a professional attitude; comply with company dress code
• Create and maintain good communications (verbally and in writing) and relationships with other Company departments, branches, employees, outside vendors, and customers by addressing and resolving concerns quickly
• Follow all work, safety rules, and procedures
• Perform other duties as necessary and assigned

Education, Skills, Experience

• Willingness to learn and be trained
• Excellent interpersonal skills, and written and verbal communication skills
• Able to communicate with team members and customers
• Good working knowledge of computers, spreadsheets, word processing programs
• Highly self-directed
• Ability to work independently or in a team environment with rapidly changing priorities and demands

Compensation: $0-1; negotiable