What are the responsibilities and job description for the Veterinary Receptionist position at Boyer Capstone Veterinary Care?
Job Overview
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. In this role, you will be the first point of contact for pet owners and their beloved animals, providing exceptional customer service while ensuring a welcoming environment. Your responsibilities will include managing appointments, handling inquiries, and supporting our veterinary staff in delivering top-notch care to our patients.
Duties
- Greet clients and their pets warmly upon arrival and provide assistance as needed.
- Schedule appointments and manage the clinic's calendar efficiently.
- Answer phone calls and respond to client inquiries regarding services, pet care, and medical procedures.
- Maintain accurate patient records and ensure all information is up to date.
- Process payments and manage medical collections with professionalism.
- Assist veterinary staff with animal restraint during examinations or treatments as required.
- Provide information to clients about animal care, including post-operative instructions and general health tips.
- Maintain cleanliness and organization of the reception area and waiting room.
Skills
The ideal candidate will possess the following skills:
- Strong knowledge of pet care and animal care practices.
- Familiarity with veterinary terminology and procedures is highly desirable.
- Experience in dog handling and animal restraint techniques.
- Understanding of basic animal anatomy to assist in client education.
- Proficiency in aseptic techniques relevant to veterinary settings.
- Ability to perform tasks related to animal catheterization when necessary.
- Excellent communication skills with a focus on customer service.
- Strong organizational skills with attention to detail in managing records and appointments.
Join us in making a difference in the lives of pets and their owners by providing exceptional service as a Veterinary Receptionist!
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 32 – 38 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $13 - $15
