What are the responsibilities and job description for the Human Resources Director position at Boyne Resorts?
Brighton Ski Resort is seeking a passionate and dynamic HR Director who loves the mountains and outdoor recreation as much as they love Human Resources. This role ensures a positive and engaging workplace for all our team members. Reporting to the General Manager, the HR Director will lead the people strategy and work with leaders to create a culture of kindness, respect, and professionalism while driving results. Responsible for daily operations of the HR team, including recruiting, onboarding, employee relations, process improvement, performance management, change management, and learning and development. This position is not a remote position.
Brighton Resort is a member of Boyne Resorts, a family-run business with 75 years of serving guests and team members. Boyne Resorts is a leading hospitality and recreational company dedicated to creating memorable experiences in winter and summer vacations. With a diverse portfolio of resort properties across North America, we provide unparalleled outdoor and indoor recreational opportunities. We are committed to delivering exceptional guest experiences and seek a talented professional leader to join our team.
We strive to maintain and promote our Core Values, LEADS:
Think Long Term | Excellence in Execution | Have Passion and a Positive Attitude | Develop Great People| Serve First
Responsibilities
- Provide support to 30-40 managers and 1,000 employees along the employee journey, including recruiting, onboarding, talent management, coaching and counseling, performance management, compensation, and benefits administration.
- Partner with department managers to create a resort workforce plan that includes seasonal and year-round staff to ensure the resort is fully staffed for winter operations.
- Create an efficient and streamlined onboarding process in a high-volume office that ensures compliance with E-Verify.
- Maintains file management for the resort and follows all custodian of records best practices with respects to both state and federal laws.
- Employee relations counselor responsible for following up on team member grievances, investigations, and reports of retaliation.
- Responsible for compliance with state and federal laws regarding minors, FLSA, leave of absence, anti-harassment, and standards of conduct.
- Create a kind, respectful, and professional work environment with an emphasis on inclusivity available to resolve conflicts and team member issues.
- Create, develop, and facilitate learning and development programs to help grow and retain staff.
- Facilitate team member engagement surveys and create follow-up action plans with leadership to improve employee retention.
Responsible for data management in HRIS/Payroll system including running reports, payroll activation of team members, and benefit administration for local company. - Collaborates with payroll and accounting team to process weekly payroll files and ensure compliance with timely payment.
- Budget for department expenses and keep accurate records of bills and payments.
- Lead and manage HR department including developing team members and supporting their needs to succeed.
- Maintain regular contact with all other resort department managers regarding team member performance management, compensation, benefits, recruitment and retention, company policies and procedures, and employment law compliance. You will also organize the management training on these topics.
- Oversees performance management process and follows our pay philosophy of merit increases.
- Assist in compensation administration, including preparation of job descriptions, conducting market comparisons, updating salary ranges as needed and evaluating incumbent pay levels.
- Manage the administration of team member Communication programs, including preparation of newsletter articles, conducting focus groups and team member surveys.
- Oversee the administration of team member benefits, including health insurance, retirement plans, and other perks.
- Develop and implement team member engagement initiatives to boost morale and job satisfaction.
- Ensure resort compliance with state and federal employment laws and regulations.
- Collaborate with safety officers to implement and enforce safety protocols.
Qualifications
- Bachelor's degree and 4 years related HR management experience and/or training or the equivalent combination of education and experience
- Prior resort or hospitality experience in leadership preferred.
- Must be able to work weekends and holidays during the winter season when necessary.
- Previous experience in ICIMS and UKG is preferred.
Perks & Benefits:
- Health insurance, dental, vision, retirement, paid time off
- Unlimited season pass & access to passes for friends/family/spouse/dependents
- FREE UTA ski bus access and employee shuttles from mouth of the canyon to the resort
- Access to industry discounts (ExpertVoice, Liberty Mountain, Outdoor Prolink, other Utah ski resorts)
- Discounted membership at Momentum Indoor Climbing Gym
- Discounts at all Brighton outlets and all Boyne Resorts