What are the responsibilities and job description for the Solace Spa Front Desk Agent position at Boyne Resorts?
Overview
We are looking for an outgoing, personable, reliable, goal driven professional to join our team at Solace Spa. Our Spa Front Desk Agents are more than a receptionist, they are an integral, valued member of our team. You are the first face of the spa, welcoming both returning and new clients creating a positive experience with each visit. You also play a vital role in coordinating the work flow for the rest of the staff. The primary responsibilities and qualifications for this role include, but are not limited to the below:
Responsibilities
- Answering phone calls, helping clients book appointments as well as recommending services and products.
- Maintaining a professional work environment.
- Proficient in all products and services offered by the Spa, including but not limited to, massage therapy, body treatments, facials, waxing and tinting.
- Accurately bill for services and receive payments from guests. Will be responsible of reconciling till at end of shift.
- Opening and closing of the Spa.
- Taking care of the locker rooms and relaxation room throughout the day.
Qualifications
- Detail oriented
- Strong ability to multi-task, organizational, and planning skills
- Computer literacy and proficient in Microsoft Office Suite
- Demonstrated ability to be a friendly, knowledgeable, and professional
- Ability to work a flexible schedule including days/evenings/weekends/holidays
- High School Diploma or equivalent
All full time seasonal employment at Big Sky Resort includes:
- FREE All Access Bike Haul Pass and discounted Golf Pass
- Discounted Golf and Mountain Biking for friends and family
- 25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets
- Eligibility for affordable Team Member Housing
- Lodging discounts for friends and family
- FREE Basecamp activities including zip line course
- Wellness Day and Eligibility for PTO
- Eligible for seasonal loyalty bonus
- Monthly employee events
