Med Spa Front Desk Receptionist/Scheduler

The Scheduling Coordinator is the primary liaison between the RejuveCare Clinic and its’ patients. This position plays a vital role in the fluidity of the office. As such, this position’s first impression (appearance/professionalism) and continuing customer service and organizational skills are paramount in providing a positive experience for the patients and facilitating their optimal plan of care. Must like to interact with people and have outgoing personality. Likes to participate in team events and work with social media postings.

PRIMARY RESPONSIBILITIES

• Open and/or close the office.
• Greeting and check-in patients.
• Answer telephone.
• Take accurate messages and deliver to appropriate staff.
• Assist our physician with medical procedures.
• Enter patient demographics and all contact into practice management system.
• Coordinate and implement effective and rational patient scheduling.
• Monitor and respond to follow-up text messages, emails and phone calls.
• Collect and post charges and monies for appointments as needed.
• Maintain inventory for front office supplies, skin care and all retail items. Restock and face all retail items throughout the day.
• Keep the reception area, front desk and restrooms neat and clean.
• Keep provider’s schedules up to date and organized.
• Help with the flow of clinic directing medical personnel in the appropriate direction.
• Maintain office flow going by placing patients into the designated reception room and keeping good communication with back staff.
• Medical Assistant Duties as needed, such as turning over treatment rooms for next patient, Experience as a medical assistant or knowledge of aesthetics procedures and practices.
• Other duties as assigned.

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Job Duties:

• Greeting visitors
• Scheduling
• Correspondence
• Stocking supplies
• Answering and routing phone calls

Day Scheduled:

Monday-Friday

Typical end time:

• 6PM

Typical start time:

• 10AM

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous and can report on time
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• High stress tolerance -- thrives in a high-pressure environment

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 5x8
• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you comfortable being in Social Media Posts (videos/photos)?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Missoula, MT 59801 (Required)

Work Location: In person

Salary : $17 - $18