What are the responsibilities and job description for the Membership Coordinator position at Boys & Girls Club of the Wisconsin Rapids Area?
Position Title: Membership Coordinator
Hours: Monday-Friday, Part-time
Classification: Non - Exempt, Hourly
Salary: $13 - $15 Hourly
Reports to: Membership Director
Position Summary:
Under the general supervision of the Membership Director, the Membership Coordinator is responsible for managing overall daily operations related to membership and the front desk/office with the primary concern for reception, parent and member communication, membership data entry and management.
50% Reception
- Greet visitors professionally as they enter the office and provide information needed and/or direct visitor to appropriate staff member.
- Answer telephone professionally, provide information needed for caller and/or direct them to appropriate staff member. Handles phone messages when applicable.
- Ensure front office is neat and presentable with current Boys & Girls Club information available for guests to view and/or take with them.
45% Data Entry/Member Management
- Assist in processing memberships accurately and timely; secures missing information where possible.
- Communicate with parents regarding membership fees and registration periods
- Maintain and understand member tracking and donor software; execute data entry when applicable.
5% Additional Duties
- Volunteer and Attend Club events as assigned.
- May be required to drive Club van periodically and complete daily van safety checklist.
- All other duties as requested.
Required Qualifications:
- Strong customer service skills and experience
- Ability to supervise and motivate Club members
- Ability to manage Club resources and supervise programs and activities related to the Club’s mission
- Knowledge of Youth Development
- Strong oral and written communication skills
- Self-starter, to work with minimal supervision
- Demonstrated ability to use independent judgment, tact, and discretion
- Ability to work collaboratively with a wide variety of partners
Preferred Qualifications
- Knowledge of PC and/or Mac computers and software including Adobe and MS Office; ability to learn new programs as needed
- Over 18 years of age, possess a valid driver’s license
- 1 years of experience in youth development and supervision
Salary : $13 - $15