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Customer Service Representative/Front Desk Receptionist

Boys & Girls Clubs of Deep East Texas
Lufkin, TX Part Time
POSTED ON 8/8/2024 CLOSED ON 8/10/2024

What are the responsibilities and job description for the Customer Service Representative/Front Desk Receptionist position at Boys & Girls Clubs of Deep East Texas?

Responsibilities:

- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls to the appropriate department or individual
- Provide general administrative support, such as filing, faxing, and photocopying
- Check in/out club member. Call for cars when parents arrive.
- Assist with order entry and inventory management
- Maintain office supplies and ensure the front desk area is tidy and presentable
- Handle customer inquiries and provide excellent customer support
- Assist with proofreading documents for accuracy and clarity

Experience:

- Previous experience as a front desk receptionist or in a similar role is preferred
- Proficiency in computerized systems, including Microsoft Office Suite (Word, Excel, Outlook)
- Familiarity with QuickBooks or other accounting software is a plus
- Strong typing skills with a high level of accuracy
- Knowledge of phone systems and ability to handle multiple phone lines
- Experience working in a medical office or healthcare setting is desirable but not required

This position offers an opportunity to work in a professional environment where you will be the first point of contact for visitors and callers. You will have the chance to provide administrative support to various departments while ensuring excellent customer service.

If you are organized, detail-oriented, and have excellent communication skills, we would love to hear from you. Apply today to join our team as a Front Desk Receptionist!

Job Type: Part-time

Pay: $10.00 per hour

Expected hours: No more than 25 per week

Schedule:

  • 4 hour shift
  • Monday to Friday

Work Location: In person

Salary : $10

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