INspire Cafe Team Leader - Medford Coffee Cart

About the INspire Cafe:

INspire Cafe is a community cafe on a mission to INspire Change and the Medford coffee cart is an extension of the INspire Cafe. We’re committed to creating a more INclusive world where individuals with diverse abilities are not just included but are valued for their unique talents and abilities. We work together to break down barriers and challenge perceptions for a brighter future. We envision a society where differences are celebrated, everyone is given the chance to contribute, and where no one is left behind.

Position Overview:

The Team Lead at INspire Café is a key leadership role responsible for guiding and supporting entry-level employees as they develop their skills. This role also involves ensuring daily operations such as opening and closing, food and beverage production, maintaining a clean environment, excellent teamwork and customer service.

Essential Functions:

• Lead and support team to meet production goals while ensuring excellent customer service.
• Oversee staff tasks, maintain a smooth workflow, and ensure efficiency in order taking, preparation, and service.
• Provide ongoing support and training to promote employee growth and skill development.
• Organize and manage the team to keep operations on schedule and maintain a productive environment.
• Maintain ServSafe Certification with Allergen Awareness Training.
• Maintain and report inventory of all goods and supplies weekly.
• Transporting goods and supplies from one location to another.
• Training our interns and new employees.
• Receiving and putting away orders of supplies and products.
• Maintain equipment (e.g., grinders, coffee machines) by cleaning, troubleshooting, and scheduling repairs.
• Ensure the café customer space and work areas are clean, sanitary, and organized.
• Address and resolve customer concerns or complaints.
• All other job duties as assigned.

Skills Required:

• Basic math and money-handling skills
• Strong multitasking abilities, balancing production demands while supporting and overseeing staff.
• Ability to remain calm in high-stress situations and maintain a positive work environment.
• Excellent listening and communication skills to effectively engage with customers and coworkers.
• Basic coffee knowledge (e.g., preparing common coffee beverages); advanced knowledge of roasting, grinding, and sourcing is a plus.
• Exceptional customer service and interpersonal skills to resolve conflicts and foster positive interactions.
• Teamwork skills to collaborate efficiently in a fast-paced, high-volume environment.

Qualifications and Experience:

• Experience as a barista, food server, or in a similar role.
• Experience working with individuals with disabilities (preferred but not required).
• Hands-on experience with brewing equipment and knowledge of sanitation regulations is a plus
• High school diploma or equivalent; additional relevant training is a plus.
• Ability to lift a minimum of 50 lbs.
• Able to stand and move about throughout the entire shift time with the exceptions of breaks.
• Reliable transportation

Organization-wide responsibilities:

Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by the Boys & Girls Club; follows safe practices required for the position; complies with appropriate BGC policies and procedures; fulfills any training required by BGC, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate BGC staff.

Hours:

Tuesday-Saturday open-close which is roughly 9:00am-3:00pm; 25- 30 hours a week.

Open to splitting hours between 2 people

Boys & Girls Clubs of Metro North is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including pregnancy, sexual orientation and gender identity, national origin, age, marital status, disability, genetic information, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 25 – 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Shift:

• Day shift

Work Location: In person

Salary : $17 - $20