What are the responsibilities and job description for the Jerry's Courtesy Clerk - West Warwick position at Bozzuto's Inc.?
Position Overview:
As a Courtesy Clerk (Cash Office) you will be responsible for assisting customers by providing excellent customer service, working the courtesy desk & overseeing cashiers in the front-end.
RESPONSIBILITIES:
Greeting customers in a friendly and welcoming manner
Assisting customers with locating products, answering inquiries, and providing information about promotions or discounts
Efficiently bagging groceries based on customer preferences as well as proper handling of items to prevent damage
Assisting in loading groceries to customers’ vehicles if and when needed
Retrieving shopping carts from the parking lot and returning to appropriate corrals
Keeping storage areas clean, organized and free of debris
Performing general cleaning duties, such as but not limited to sweeping, mopping, and wiping down surfaces to maintain a clean store
Empty trash receptacles and making sure trash is properly disposed of
Handle special customer requests including but not limited to providing assistance to elderly or disabled customers
Assisting cashiers by organizing and maintaining bagging supplies
Ensuring front end area including checkout lanes and entrance is clean and well organized
Adhere to all company safety standards
Perform other duties as assigned by leadership
Schedule:
Open availability
Ability to work AM, PM and Weekends
Experience:
Preferred:1-2 years of cash handling experience
Ability to oversee cashiers
Skills:
Physical abilities: May be required to lift up to 80-85lbs.; standing, bending, lifting and twisting for up to 90% of your shift; frequently lifting product from various heights including floor level to over your head; Ability to stand or walk at least 10 hours daily; working in various temperature controlled environments; walking on a variety of flooring such as concrete, tile, carpet etc
Strong communication Skills: Ability to communicate clearly and effectively with peers and leaders on a daily basis
Organizational Skills: Ability to fulfill customer orders in a timely manner; ability to prioritize and meet deadlines
Working in a team based environment: Working independently and as a team player to ensure our customers are receiving orders timely and with the highest quality
Quality: Maintain integrity and high standards of product handling from all perspectives
Safety Culture: Maintain and drive safety policies; driving for accountability of safe practices throughout shift