What are the responsibilities and job description for the Agent Support Administrative Assistant / Transaction Coordinator position at BP Realty?
About BP Realty
BP Realty is Michigan’s #1 Specialist Real Estate Brokerage, dedicated to delivering an exceptional home buying and selling experience. We leverage innovative technology, a team of highly skilled Agents, and a network of trusted partners to ensure seamless transactions and client satisfaction. With over 750 five-star reviews, we take pride in our reputation for excellence and our client-first approach.
About the Position
We are seeking a detail-oriented, proactive, and highly organized Administrative Assistant to join our growing team. This role is crucial in supporting our Agents by ensuring real estate transactions run smoothly from contract to close.
The ideal candidate will be an expert in managing deadlines, coordinating with multiple parties, and providing top-tier administrative support. If you thrive in a fast-paced, deadline-driven environment and have a passion for organization and customer service, this is the role for you.
Key Responsibilities
Transaction Coordination & Client Support
- Manage and oversee all real estate transactions from contract acceptance to closing.
- Serve as the primary point of contact for clients, agents, lenders, title companies, inspectors, and appraisers, ensuring seamless communication and follow-through.
- Track deadlines and contingencies, ensuring that all required documents, signatures, and disclosures are completed on time.
- Ensure compliance with real estate regulations and brokerage policies by reviewing contracts and documentation for accuracy.
- Handle problem-solving during transactions, working with agents and clients to resolve any issues that arise.
- Maintain an organized digital filing system, ensuring all transaction records and communications are properly documented.
- Follow up with clients post-closing to ensure satisfaction and maintain strong client relationships.
Administrative & Office Support
- Provide daily administrative support to Agents, proactively identifying solutions to workflow challenges.
- Manage calendar and set up reminders for deadlines.
Listing & Marketing Support
- Enter new listings into MLS (FlexMLS) and ensure listing details are complete and accurate.
- Prepare and upload listing documentation, photos, and descriptions to various real estate platforms.
- Work with the marketing team to design and implement a quarterly mailer, ensuring client engagement.
What We’re Looking For
- Previous administrative experience (1 year required), preferably in real estate.
- Strong organizational skills with a keen eye for detail and accuracy.
- Exceptional communication and interpersonal skills, with a client-focused approach.
- Ability to manage multiple tasks, prioritize workload, and meet strict deadlines.
- Proficiency in Google Workspace (Docs, Sheets, Drive, Gmail, Calendar).
- Experience with Dotloop, MLS (FlexMLS), and CINC.
- A real estate license is strongly encouraged – If not currently licensed, candidates should be willing to obtain one after hiring.
- Positive, solutions-focused mindset with a passion for efficiency and client service.
Preferred Qualifications
- College degree preferred (or equivalent relevant experience).
- Experience in contract management, compliance, or transaction processing.
- Knowledge of real estate regulations and documentation processes is a plus.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Grandville, MI 49418 (Required)
Ability to Relocate:
- Grandville, MI 49418: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $55,000