Medical Receptionist/Front Desk

Job Summary
We are seeking a detail-oriented and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations, ensuring a smooth and efficient patient experience. This role requires excellent communication skills, a strong understanding of medical terminology, and proficiency in various office software applications. The Medical Receptionist will play a crucial role in maintaining patient records, scheduling appointments, and adhering to HIPAA regulations.

Responsibilities

• Greet patients and visitors warmly and professionally as they arrive at the facility.
• Manage patient check-in and check-out processes efficiently.
• Schedule appointments using medical scheduling software, ensuring optimal time management for both patients and providers.
• Maintain accurate medical records and ensure compliance with HIPAA regulations.
• Process insurance claims, including Medicare, and verify patient eligibility.
• Handle phone inquiries, providing information about services and directing calls as necessary.
• Utilize office software such as Athenahealth or Eaglesoft for managing patient data and records.
• Assist with coding and billing tasks as needed, ensuring accuracy in all transactions.
• Perform 10 key typing for data entry tasks related to patient information and medical records.
• Collaborate with healthcare providers to ensure seamless communication regarding patient care.

Qualifications

• High school diploma or equivalent; additional certification in medical administration is a plus.
• Proficiency in medical terminology is essential for effective communication within the healthcare setting.
• Experience with medical scheduling software such as EPIC
• Familiarity with coding practices related to healthcare billing is advantageous.
• Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
• Excellent verbal and written communication skills to interact effectively with patients and staff.
• Ability to maintain confidentiality and adhere to HIPAA regulations at all times.
• Previous experience in a medical office setting is preferred but not required; training will be provided for the right candidate.

Join our dedicated team of professionals committed to providing exceptional care to our patients while ensuring an organized and welcoming environment!

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Medical Specialty:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Jackson, MI 49203 (Required)

Ability to Relocate:

• Jackson, MI 49203: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $15