What are the responsibilities and job description for the Front Desk Receptionist position at Braden Counseling Center?
Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer support and ensuring a welcoming atmosphere. This role requires strong organizational skills, computer literacy, and the ability to manage multiple tasks efficiently.
Responsibilities
- Greet and assist clients and visitors in a friendly and professional manner.
- Answer phone calls, manage inquiries, and direct calls to appropriate personnel with excellent phone etiquette.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Schedule appointments and manage calendars for staff members as needed.
- Handle administrative tasks such as filing, organizing documents, obtaining intake documents, collecting payments, and maintaining office supplies.
- Utilize Tebra for basic accounting tasks and invoicing when necessary.
- Provide support to staff when required, ensuring smooth office operations.
- Maintain confidentiality of sensitive information while managing client interactions.
Experience
- Previous experience as a Front Desk Receptionist or in a similar customer service role is required.
- Proficiency in computer literacy with experience in office software applications.
- Familiarity with Tebra is a plus but not mandatory; willingness to learn is essential.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Experience in mental health settings is advantageous but not required.
We look forward to welcoming a proactive individual who thrives in a dynamic environment and is committed to providing outstanding service!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Professional development assistance
Ability to Commute:
- Elgin, IL 60120 (Required)
Work Location: In person
Salary : $16 - $18