What are the responsibilities and job description for the Router position at BradyPLUS?
Schedule - Monday-Friday11am-7pm
The Router supports the Transportation Manager with directing and coordinating the day-to-day operations of Brady transportation and third-party driver service providers. The Router is primarily responsible for routing and scheduling deliveries to ensure maximum efficiency, adherence to established guidelines and a commitment to customer service. This role also serves as a back-up to the Dispatcher.
Essential Functions
The Router supports the Transportation Manager with directing and coordinating the day-to-day operations of Brady transportation and third-party driver service providers. The Router is primarily responsible for routing and scheduling deliveries to ensure maximum efficiency, adherence to established guidelines and a commitment to customer service. This role also serves as a back-up to the Dispatcher.
Essential Functions
- Control driver, truck and route productivity by ensuring that each truck carries a full load. Schedule loads to minimize the use of third-party drivers.
- Review delivery tickets to select the correct route based on the destination, shipment size and customer time requirements as well as other particular customer needs for each delivery address.
- Select specific trucks for each route based on volume and equipment availability.
- Develop a sufficient number of picking routes
- Maintain daily dispatch log containing start times, driver, route number, and material handling equipment required for each delivery truck.
- Maintain Roadnet database of customer locations, time windows and other information as directed by the Transportation Manager
- Schedule shipments to ensure compliance with DOT regulations and company policy. Ensure that all DOT regulations are enforced.
- Communicate with appropriate departments to ensure that all orders satisfy Sales Department order submission requirements.
- Check-in Drivers returning from the field; support with paperwork, returned product, equipment and updating of tickets in the ERP.
- Act as an extension of management and provide direction to the transportation team by coordinating and assigning daily activities; make recommendations to management on driver performance or training needs.
- Communicate frequently and thoroughly with warehouse, customer service, sales and other internal partners on department operations that impact the business.
- Monitor the Transportation email inbox in partnership with the Dispatcher.
- Investigate customer complaints regarding lost or damaged merchandise or shortages in shipment to determine responsibility.
- Provide Mobile Cast training for Drivers and others as needed.
- Perform routine filing and maintenance of records.
- Other duties as assigned.
- Field incoming calls from drivers, Sales Reps, Customer Service reps and other partners; address issues, escalate or triage as needed
- Support Transportation Manager with staffing and scheduling plan by fielding driver call outs / vacation schedules and adjusting operational plans
- Distribute required paperwork to drivers each morning and support them with questions or special-order needs
- Generate or maintain department reports to include mileage, DH Delivery Hold, RG Return Goods and Mobilecast report)
- Monitor driver performance in the field to ensure routes are being executed efficiency and as planned.
- At least one year of routing experience
- Experienced with Roadnet / Mobilecast strongly preferred
- Basic proficiency with Word and Excel
- Experience with A operating software or similar ERP
- Basic knowledge of the distribution industry and DOT compliance
- Familiarity or ability to learn the DMV delivery area to ensure optimal routing of deliveries
- Willingness to work occasional overtime as required
- Ability to pass a pre-employment drug test and background check
- Medical
- Dental
- Vision
- Paid Time Off
- 401K
