What are the responsibilities and job description for the Account Manager position at BrainSell?
We're a small yet scrappy bunch of people. We hire for Grit over experience.
Other cultural aspects of our company:
- Liberal PTO
- Maternity and Paternity leave
- Work/Life Balance
- Fair pay
- Transparent
- Supportive managers
- Respect
- Flexibility
- Purpose
Here's what we're looking for:
Ability to learn our product portfolio
- Understand the technical aspects of products.
- Explain complex concepts simply and stay updated on industry developments.
Effective Communication
- Convey product benefits clearly.
- Utilize strong verbal and written communication skills.
Active Listening and Empathy
- Listen to understand customer needs and challenges.
- Build trust and relationships through empathy.
Problem-solving and Adaptability
- Adapt to new tools, technologies, and market changes.
- Tailor solutions to meet customer needs effectively.
Business Acumen
- Understand the business environment and customer ROI.
- Think like a business person to align products with customer goals.
Relationship Building
- Build and maintain strong client relationships.
- Nurture relationships over time for long-term success.
Teamwork and Collaboration
- Work effectively with marketing, technical teams, and other departments.
- Deliver a comprehensive customer experience through collaboration.
Coachability and Curiosity
- Be open to feedback and eager to learn.
- Be super curious
- Continuously improve skills and knowledge to enhance effectiveness.
Salary : $42,500 - $120,000