US IT Manager

We are looking for a professional, enthusiastic, and flexible individual with experience of working in a busy office and remote environments. The candidate must have excellent communication skills, able to work well within a team, but also manage their own workload with good time management. We offer a competitive salary and benefits package.

Brand Addition is a global leader in the creative promotional merchandise arena and one of the largest promotional product suppliers in the world. Our reputation for quality, service and customer satisfaction is second to none. With annual sales more than $145 million, Brand Addition employs over 450 people globally across our 8 operations in the US, Europe, and Asia. We focus on providing ethically sourced promotional merchandise to help some of the world's largest brands communicate their brand message on both a local and global basis.

The ideal candidate will demonstrate a strong commitment to exceeding expectations and a willingness to be flexible with work hours, including availability outside of standard business hours when necessary.

Role Overview:

• The US IT Manager is a working manager that oversees the St Louis IT/Web team to ensure seamless and secure system operations.  The ideal split would be 80/20, with a primary focus of task driven functions with management responsibility in addition. They will provide technical support, collaborate across departments and drive key projects forward to ensure the organization remains innovative and competitive. 
• Work alongside the IT team of helpdesk, system admin, designers, developers and dba.

Key Responsibilities:

• Manage and lead a small IT/Web department, including hiring, training, and evaluating staff.
• Ensure data security and compliance to global policies.
• Collaborate with other departments to identify and address their IT needs.
• Work with the designers and developers on exceeding our client expectations both new and current clients for their ecommerce engagements.
• Manage IT budgets, including hardware, software, and personnel costs.
• Oversee the design, implementation, and maintenance of SQL databases and SSRS reporting systems.
• Support SSIS packages as needed from maintenance to implementation.
• Stay up to date with the latest technology trends and best practices to ensure the company remains competitive and secure.
• Provide technical support and guidance to staff and end-users.

Required Qualifications:

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT management.
• Excellent leadership and team management skills.
• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Working knowledge of sever infrastructure.
• Experience with network administration and IT security best practices.
• Strong background in SQL and SSRS, with hands-on experience in database management and report development.

Desired Qualifications:

• Certifications such as PMP, ITIL, or similar.
• Security or similar certification.
• Experience with cloud computing and virtualization technologies.

Reports To: CTO

This is a hybrid position that requires commuting to the STL office 3 days per week.

Salary : $145