What are the responsibilities and job description for the Customer Service Representative position at Brand Avenue?
Job Description
Job Description
We are seeking a dedicated and enthusiastic Customer Service Representative to join our growing team. In this role, you will be the first point of contact for our customers, ensuring their inquiries are addressed promptly and effectively. This is an excellent opportunity for someone passionate about customer satisfaction and problem-solving.
Responsibilities
- Respond to customer inquiries via phone and email professionally and efficiently.
- Provide product and service information to customers.
- Resolve customer complaints and issues promptly, escalating to the appropriate department when necessary.
- Maintain accurate records of customer interactions in our system.
- Collaborate with team members to enhance the overall customer experience.
- Stay updated on company policies, products, and services to deliver accurate information.
Qualifications
Skills and Qualifications
Additional Information
Benefits
Salary : $34,000 - $45,000
