What are the responsibilities and job description for the Inside Sales Representative position at Brand Vaughan Lumber?
Founded in 1946 by R.L. Brand and Cy Vaughan, Brand Vaughan serves professional builders and contractors in the Atlanta, Buford, Columbus, Madison, Athens and Lake Oconee areas of Georgia from eight locations in the state.
The Inside Sales Representative assists with new and existing customer sales and provides product support to outside sales representatives. This position provides quotes and product dimension information, both in person and over the phone.
What you will do
- Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
- Initiate telephone calls to customers to generate sales.
- Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
- Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
- Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
- Maintains stock levels on the sales floor and in the stockroom.
- Researches credits, returns, and late payments as needed.
- Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
- Handles special orders and advanced pricing; assist with pricing and special price lists.
- Develop and grow professional relationships with customers.
- Resolve jobsite issues and customer problems.
- Comply with Company's attendance policy by maintaining regular and predictable attendance.
Required For All Jobs
Education Qualifications
Experience Qualifications
Skills and Abilities
Brand Vaughan , a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
