What are the responsibilities and job description for the Experienced Personal Lines CSR position at Brandon Insurance Group?
Job Description
Join the Brandon Insurance Group, a reputable agency located in Harleysville, PA, committed to providing exceptional insurance services to our valued clients. As a Personal Lines CSR, you'll be an integral part of our close-knit team, dedicated to delivering personalized insurance solutions and fostering strong client relationships.
If you're enthusiastic about customer service and eager to make a difference in the lives of our clients, Brandon Insurance Group is the perfect place for you.
Benefits
Paid Time Off (PTO)
Health Insurance
401K With Company Match
Mon-Fri Schedule
Paid Holidays
Tuition Reimbursement
Career Growth Opportunities
Responsibilities
Client Interaction: Engage with customers through various communication channels, addressing inquiries and offering solutions.
Policy Assistance: Assist clients in understanding their insurance policies, coverage options, and making necessary updates.
Quoting and Binding: Prepare quotes from multiple carriers and determine the best solution for the customer.
Documentation: Maintain accurate records of client interactions, policy details, and claims information.
Support Team: Collaborate with colleagues to ensure seamless customer service delivery and problem resolution.
Requirements
Customer Service Skills: Strong customer service skills with a focus on building positive client relationships.
Communication Skills: Excellent verbal and written communication skills to provide clear and accurate information to clients.
Team Player: Ability to collaborate effectively with team members and contribute to a positive work environment.
Detail-Oriented: Keen attention to detail in documentation and client interactions.
Insurance Experience: Must have previous insurance experience in a customer service role.
Proficiency: Familiarity with insurance software systems and general office operations.
Company Description
Brandon Insurance Group is a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are willing to learn, and looking for a rewarding career opportunity, then we encourage you to apply today