Front Desk Receptionist/Administrative Assistant

Job Overview
Here at Brand Resource Consulting (BRC) we are seeking a detail-oriented Front desk Receptionist/Administrative Assistant to join our team. The ideal candidate will provide administrative support, handle customer inquiries, and assist in maintaining efficient office operations.

Duties

• Perform general clerical duties including photocopying, faxing, mailing, and filing
• Assist in resolving customer inquiries via phone, email, or in-person –
• Maintain office supplies inventory by checking stock to determine inventory level
• Handle data entry tasks and maintain accurate records –
• Assist in scheduling appointments and coordinating meetings –
• Conduct proofreading tasks for various documents –
• Operate office equipment such as printers, copiers, and phone systems
• Develop relationships with new and existing customers
• Write up quotes/Invoices
• Answer incoming phone calls
• Identifies current and prospective customer needs and promotes new and existing products
• Follow up with customers
• Keep retail and working space looking nice. For example: rearrange samples, keep shelves and inventory stocked, water plants, wipe down the break room time to time, Keep floors swept.
• Handles customer disputes and discrepancies in a timely manner
• Prepares quotes for new and existing customers
• Maintains adequate knowledge of all current and new products
• Perform other duties assigned or as directed by management

Skills
- Strong organizational skills with the ability to prioritize tasks effectively.
· Outstanding Customer Service skills (including communication and interpersonal skills)

· Prompt, reliable, and responsible

· Neat, clean, and professional appearance

· Strong technical skills, including computers, POS systems, printers.

· Ability to multi-task, prioritize, and manage time effectively

· Strong phone contact handling skills and active listening

· Customer orientation and ability to adapt/respond to different types of characters

· Proven experience as an Administrative Assistant or similar role –

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook) –

· Excellent phone etiquette and customer support skills –

· Strong organizational and multitasking abilities

Often the first point of contact for our business we rely on you to set the tone for us. That means we need someone who is outgoing and personable, knowledgeable, loves to help, wants to learn, and is a real people person! We work with a lot of great small businesses who are excited about ordering custom merchandise for their brand, event, promotion, etc. We want you to be excited to help them!

Benefits

Employee discount

Paid time off

Sick time

Schedule:

8 hour shift

Monday to Friday

Education:

High school or equivalent (Preferred)

Experience:

· Administrative: 2 Years or more

Retail: 1 Year or more

· Customer Service: 1 year or more

Microsoft Office: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to Relocate:

• Brunswick, GA 31520: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $20